Maximize Your Time With TriNet PBM Issue Resolution
In a perfect world, you wouldn’t need PBM issue resolution. Every prescription claim would process effortlessly, and every reimbursement would be correct and timely, leaving you plenty of time to provide your patients with the excellent customer service they deserve.
We can’t make every claim problem free, but TriNet can keep your administrative responsibilities to a minimum, thanks to our outstanding community pharmacy claims assistance and PBM issue resolution support. From the moment you become a TriNet member you can count on online support for:
- 90-day contract questions
- Pharmaceutical claims that won’t process
- Clarification on network participation
- Cash discount card issues
- Reimbursement discrepancies/ MAC appeals
- And more
In addition, TriNet distributes resources to members on an ongoing basis, so once you join TriNet you can monitor black lists, track new legislation and stay apprised of the issues PBMs are focusing on in other pharmacy’s audits—all of which can help you and your staff stay in compliance.
Get your issue resolved—every time
When your questions require one-on-one attention, trust TriNet’s specialist to listen, make the appropriate calls, and provide the assistance that resolves the problem to your satisfaction.
Call 800.333.8097 or email us at trinet@pbahealth.com today to join TriNet and say hello to PBM issue resolution—and goodbye to administrative headaches that eat up your valuable time. You may also leave a message at 800.301.3901, and we’ll return your call in two hours or less.