Topics

Business

Are You Setting the Right Business Hours for Your Pharmacy?

Although no one expects you to stay open 24/7, even a small adjustment in your business hours can be a huge help to your patients and boost to your business.
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5 Common Pharmacy Audit Issues by Elements magazine | pbahealth.com citations

8 Common Pharmacy Audit Issues

Your pharmacy could face an audit at any time. Here's how to prepare for the most common audit citations.
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Specialty Pharmacy: Are Independent Pharmacies Missing Out on Half of the Pharmacy Market?

Specialty medications make up half of all drug spending in the United States. Are you missing out on half of all the money in pharmacy?
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Why This Pharmacy Network Buys From Only One Secondary Wholesaler

Inventory cost is everything at the seven pharmacies in the Muscogee (Creek) Nation Department of Health.
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5 Principles for an Effective Pharmacy Budget

"This type of planning allows business owners to determine what they want their business to be and allows them to dream in a structured way."
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9 Tactics to Win Any Negotiation (From an FBI Hostage Negotiator)

A former FBI hostage negotiator takes the lessons he learned in high-stakes situations and applies them to more commonplace negotiations.
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Here’s How American Pharmacies Are Making a Profit

Find out why these American pharmacies are getting a leg up on the competition.
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How to Achieve Peak Performance in the Pharmacy

In their book Peak Performance, consultant Brad Stulberg and performance coach Steve Magness use new scientific insights to explore how people can perform at the top of their game without…
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Master This Art to Maximize Your Pharmacy Success

A recent experiment found that people with this ability were higher performers than people without it.
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How to Be an Extraordinary Pharmacy Manager

How to Be an Extraordinary Manager

You went to school to learn how to become a pharmacist, but now, as an independent pharmacy owner, read more
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6 Simple Tips for a More Profitable Pharmacy Diabetes Program

Pharmacy owners experienced in offering pharmacy diabetes programs offer up some solutions to help increase margin and earn some money for the services.
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5 Lucrative Ways to Monetize Your Pharmacy

As the old fuel of pharmacy business sputters, many pharmacies have started to look to new sources to energize their business. They’ve embarked on unexpected endeavors to power their profits…
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Where to Cut Costs When You Have No Other Choice

There’s no doubt about it—the independent pharmacy industry is shrinking. Average annual sales per location are down from read more
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5 Purchasing Tips That Could Save Pharmacies Thousands

As an independent pharmacy, everything revolves around inventory. As your biggest business expense, it’s also your best opportunity read more
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How to Compete With Digital Pharmacies

In a troubling trend for independent community pharmacies, digital pharmacy operations are attracting investments from venture capitalists. Here's how to keep your edge.
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S Corp, LLC, C Corp: Which Business Structure Is Best for Your Independent Community Pharmacy?

S Corp, LLC, C Corp: Which Business Structure Is Best for Your Community Pharmacy?

Learn the advantages and disadvantages of the most common business structures for independent community pharmacies.
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10 Big Negotiating Mistakes Pharmacies Should Avoid

Negotiating intimidates the best of us. One wrong move can lower your margins or cost you customers. As read more
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8 Tips to Make Filing Pharmacy Taxes a Breeze

8 Tips to Make Pharmacy Tax Filing a Breeze

Between changes from the 2017 Tax Cuts and Jobs Act and a variety of coronavirus relief packages, sorting through your pharmacy's financial information to prepare for tax season may feel…
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What Are Your Pharmacy’s Most Valuable Assets?

The success of your independent community pharmacy relies on properly managing your most valuable assets.
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8 Pharmacy Functions That Can Be Easily Outsourced

How to save time by outsourcing important non-pharmacy work to the pros.
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Pharmacy Drug Distributors: How to Choose the Right One for Your Pharmacy

Look for a pharmacy drug distributor with these traits.
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4 Economic Principles That Make or Break Independent Pharmacies

Leverage basic economics to make better business decisions for your pharmacy.
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5 Common Workplace Issues That Drain Productivity by Elements magazine | pbahealth.com

7 Common Workplace Issues That Drain Productivity

Find out what workplace bottlenecks could be affecting your pharmacy’s productivity.
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7 Things to Do Before the End of 2020

Here are a few steps you can take to end 2020 on a good note and set yourself up for a successful 2021.
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pharmacy taxes coronavirus relief aid covid-19

How Will Covid-19 Relief Affect This Year’s Taxes for Pharmacies?

Between the CARES Act and the Paycheck Protection Program Flexibility Act, independent pharmacies are looking at some brand new (and often confusing) issues when it comes to filing taxes.
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Let’s Talk About Pharmacy Debt

Why debt can be a valuable financial tool for independent pharmacies.
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cost of goods sold pharmacy wholesaler rebates

How to Earn $166,096 Additional Annual Profit

Learn how to take advantage of your pharmacy contract terms to maximize your rebate every month.
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6 Signs Your Pharmacy Needs a Change

How to change from an industry straggler to a pack leader.
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5 Examples of Superior Customer Service

Providing excellent customer service at your pharmacy is one of the best ways to build relationships with patients read more
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7 Ideas Guaranteed to Boost Your Pharmacy’s Bottom Line

Increase your annual profit with these business ideas for your retail community pharmacy.
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Community

5 Health Workshops for Pharmacies to Host by Elements magazine | pbahealth.com

7 Health Workshops for Your Pharmacy to Host

Hosting workshops can boost your pharmacy’s bottom line by increasing word-of-mouth about your business, encouraging community partnerships, driving foot traffic to your store, and improving your patients’ overall health.
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How to Serve Your Rural Population Pharmacy

How Pharmacies Can Serve Their Rural Populations

In rural areas, healthcare options can be limited, and independent pharmacies have a critical part in providing care.
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Polypharmacy Prevention: 5 Questions to Ask Your Patients

When patients visit your independent community pharmacy, they may not know much about the medication they’ve just been read more
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5 Tips to Combat Prescription Drug Abuse in Your Pharmacy

Since 1999, 750,000 people have died of drug overdoses, and in 2018, two out of every three overdose deaths involved opioids.
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Promoting Healthy Habits During the Pandemic

With the pandemic causing extra stress, pivot to help your patients focus on wellness.
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How to Use Halloween to Market Your Pharmacy

With some enthusiasm and creativity, you can use Halloween to be more active in your community, to engage more of your patients, and encourage more foot traffic in your store.
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How to Provide a Successful Medicare Open Enrollment Service

As the number of seniors in the United States continues to rise, Medicare Part D open enrollment is read more
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10 Easy Ways to Increase Patient Referrals

If you’re looking for effective ways to increase the number of patients at your independent community pharmacy, look read more
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Supporting Your Community in Turbulent Times

Patients are facing unexpected health and financial challenges during COVID-19 — here’s why you should help.
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Back-to-School: Coronavirus Edition

With some kids not returning to school and parents worried about the safety of the kids who do go back to the classroom, back-to-school shopping looks a lot different in…
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pharmacy diabetes services care business profit

Is Diabetes Care a Good Business Opportunity for Pharmacy?

For those in the business of healthcare, Type 2 diabetes should perk some ears. More than 30 million read more
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8 Effective Ways to Gather Patient Feedback for Your Pharmacy

Patient feedback can help your pharmacy meet community needs, build loyalty, and boost revenue.
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How to Create an Inclusive Pharmacy and Diversity

How to Promote Diversity in Your Pharmacy

How to improve your business with inclusive practices for employees and patients.
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Managing Mental Health at the Pharmacy

How to assist patients and staff members who may be struggling with their mental health.
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Making the Most of Medicare: Everything Pharmacies Need to Know to Capture More Medicare Patients

Medicare Enrollment: How to Get Lifelong Pharmacy Patients in Less Than Two Months

Independent pharmacy's guide to medicare enrollment.
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How to Put Together a Successful Pharmacy Booth

A friendly and prepared presence at local events can attract new patients. Here's how to make the most of your pharmacy booth.
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How One Community Pharmacy Is Beating COVID-19

As essential healthcare providers, pharmacies are one of the few vital businesses that must remain open during the read more
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The Ultimate Pharmacy Guide to Offering Value-Based Patient Care by Elements magazine | pbahealth.com

This Pharmacy’s Discharge Program Earns New Business While Keeping Patients Out of the Hospital

Nearly 14 percent of all patients discharged from the hospital will be readmitted within 30 days, according to read more
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How to Help Patients Quit Smoking

The US Surgeon General’s office in January released its first report on smoking cessation in 30 years. The read more
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Coronavirus Pandemic: 9 Things Independent Pharmacies Should Do Now A guide for the independent pharmacy industry.

Coronavirus: 9 Things Independent Pharmacies Should Do Now

Tips to keep your patients and pharmacy healthy during the novel coronavirus outbreak. A guide for the independent pharmacy industry.
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Coronavirus: What Do We Know and What Can Pharmacies Do?

Inside: Here’s what you need to know to advise your patients on the new deadly coronavirus from China. read more
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How to Lose Patients and Alienate Prescribers

Patients and prescribers are the lifeblood of your pharmacy. These mistakes will turn them away for good.
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9 Ways to Thank Your Patients this Thanksgiving by Elements magazine | pbahealth.com

15 Ways to Thank Your Patients This Thanksgiving

Embrace the Thanksgiving holiday with gestures that let patients know you appreciate them (and that make them appreciate you).
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Long-Term Care Opens the Door to Long-Term Pharmacy Profits

Everything your pharmacy needs to know about entering the long-term care market.
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eyond ADA: Making Your Pharmacy Accessible for Everyone by Elements magazine | pbahealth.com

Beyond ADA: Making Your Pharmacy Accessible for Everyone

How to go the extra mile to make your pharmacy easy to navigate for patients with disabilities.
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How to Talk to Your Patients About Prescription Drug Abuse

In the midst of a growing epidemic, be prepared to navigate the issue of prescription drug abuse in your pharmacy.
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Balancing Patient Health With Business Profits

Inside: Learn how your patient needs and your business needs can work together to create a healthier community. read more
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5 Ways to Put Your Patients at Ease by Elements magazine | pbahealth.com

6 Ways to Improve Personal Communication at Your Pharmacy

Learn new communication skills to make patients more comfortable in and committed to your pharmacy.
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How to Improve Pharmacist-Physician Relationships by Elements magazine | pbahealth.com

8 Ways Pharmacists Can Strengthen Relationships With Physicians

Collaborating with physicians isn’t always easy for a busy independent pharmacist, but these are relationships you can’t afford to neglect.
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This Independent Pharmacy Thrives Through Nonprofit Partnerships

Pike's Pharmacy found a way to genuinely help the neediest patients in its local community. And to make money doing it.
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Industry

Pharmacy Roundup: This Week’s Top 5 Articles From the Web by Elements magazine | pbahealth.com

Pharmacy Roundup: This Week’s Top 5 Articles for July 30, 2021

Every week we share our favorite articles that other organizations, associations, and companies are producing to help your pharmacy business thrive.
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How to Make the Most of Pharmacy Continuing Education Events

Do more than just check the boxes for your pharmacy continuing education.
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5 Demographic Trends Shaping the Future of Pharmacy

As the demographic makeup of the nation — and your community — changes, your pharmacy’s focus should, too. read more
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Specialty Pharmacy: Are Independent Pharmacies Missing Out on Half of the Pharmacy Market?

Specialty medications make up half of all drug spending in the United States. Are you missing out on half of all the money in pharmacy?
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Why This Pharmacy Network Buys From Only One Secondary Wholesaler

Inventory cost is everything at the seven pharmacies in the Muscogee (Creek) Nation Department of Health.
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Why Pharmacies Must Offer Mobile Payment Options

New data from two firms demonstrates that the Covid-19 pandemic spurred the growth of contactless mobile payments—and that the technology is here to stay.
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Pharmacy Roundup: This Week’s Top 5 Articles for June 11, 2021

Every week we share our favorite articles that other organizations, associations, and companies are producing to help your pharmacy business thrive.
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What Does Recent Inflation Mean for Independent Pharmacies?

What Does Rising Inflation Mean for Independent Pharmacies?

Inflation is at its worst since 2008. Here's a breakdown of the current inflation rate and how what it means for your pharmacy now and in the future.
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Long Covid: Everything Independent Pharmacies Need to Know

Here are the answers to the most commonly asked questions about long Covid so you can be prepared to help your patients with persistent symptoms.
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Pharmacy Drug Distributors: How to Choose the Right One for Your Pharmacy

Look for a pharmacy drug distributor with these traits.
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2020 Healthcare Trends Pharmacies Need to Know

This year has caused healthcare providers to change a lot about the way they interact with patients, and it’s changed the expectations that patients have for their providers.
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Covid-19 Vaccines: Everything Independent Pharmacies Need to Know

Covid-19 and Childhood Vaccines: Everything Independent Pharmacies Need to Know

Tis the season. Not the usual season of gifts under the tree, or choral congregations, or festive feasts. read more
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The State of Independent Pharmacy 2020

The NCPA recently released its annual Digest, and on its face, some of the financial trends weren’t encouraging. Here are the most important takeaways.
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How to Be an Effective Independent Pharmacy Advocate

Tips for making a compelling case to your legislators.
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How the Pandemic Has Changed the Way Independent Pharmacies Do Business

Plexiglass shields, masked employees, and social distance markers are now common sites in independent pharmacies across the United read more
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Pharmacy Roundup: This Week’s Top 5 Stories for September 4, 2020

Every week we share our favorite articles that other organizations, associations, and companies are producing to help your read more
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Key Insights From the 2020 JD Power Pharmacy Study

The latest pharmacy trends that independent owners need to know.
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Current Legislation That Could Change Independent Pharmacy

A roundup of latest rules, legislation, and executive orders affecting independent pharmacy.
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Wholesale Pharmaceutical Suppliers Pharmacies Should Avoid

Look out for these red flags when choosing a wholesale pharmaceutical supplier.
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How Will COVID-19 Change the Future of Retail Pharmacy?

The coronavirus pandemic has upended nearly every industry, leaving essential and nonessential businesses alike wondering what the world read more
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CARES Act: Everything Independent Pharmacies Need to Know PPP Loan Forgiveness

What Pharmacies Need to Know About the New PPP Loan Forgiveness

Changes in the law make PPP loan forgiveness more accessible to small businesses.
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What Independent Pharmacies Need to Know About COVID-19 Testing

COVID-19 Testing: What Independent Pharmacies Need to Know

Updated June 15 Performing coronavirus tests is a great opportunity to improve the health of your community and read more
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How One Community Pharmacy Is Beating COVID-19

As essential healthcare providers, pharmacies are one of the few vital businesses that must remain open during the read more
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This Online Program Trains Pharmacy Technicians for Certification

Every successful specialist relies on a trusted sidekick. Pilots have copilots. Doctors have nurses. Lawyers have paralegals. For read more
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Lessons in Innovation From Pharmacy Trendsetters

For the third year, representatives for the NCPA Innovation Center gathered to review the year in pharmacy and read more
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What Will the Coronavirus Do to the Pharmaceutical Supply Chain?

The recent coronavirus from China has disrupted more than the health of its victims. The epidemic has shaken read more
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How to Find Low Price Wholesale Pharmaceuticals

Finding reliable low-price or discounted pharmaceuticals can be a challenge. Here's the best way to save money on wholesale drugs while keeping your pharmacy business safe.
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9 Tips for Avoiding Confusion Between Drugs

Be aware of look-alike and sound-alike drugs to combat drug confusion in your independent pharmacy. These simple practices can prevent mixups and medication errors.
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Is Independent Pharmacy Doomed? (And Other Trends From the 2019 NCPA Digest)

Readers’ Choice: The Most Popular Elements Articles of 2019

Discover the most popular tips, tools, and trends that other independent pharmacies learned to make their business better in 2019.
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Here’s What U.S. Patients Have to Say About Brick-and-Mortar Pharmacy

A recent national survey of more than 12,000 pharmacy patients reveals encouraging and useful findings about their current read more
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Marketing

8 Deadly Social Media Mistakes You’re Probably Making

Although social media marketing has numerous advantages, it came come with some pitfalls that can harm your image and turn away patients. Are you making any of these eight all-to-common…
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9 Non-Traditional Ways to Market Your Pharmacy

Are You Using This Advanced Marketing Method?

Just like a pharmacist has to use the right formula with the right combination of ingredients to mix a compounded drug for a specific patient, so too does your business…
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Pros and Cons of Radio Advertising for Pharmacies

In an age of Spotify and Pandora, terrestrial radio may seem old-fashioned. But it still has the potential to be a powerful marketing vehicle for your pharmacy.
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How to Perform a SWOT Analysis for Your Pharmacy

Learn how to take a critical look at your business using a SWOT analysis.
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How to Use Text Messaging to Increase Sales and Loyalty

Imagine you could craft a marketing message and be sure that nearly every person you sent it to read more
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8 Surprising Tips for an Effective Pharmacy Brand

Your pharmacy's name and logo are only a small part of your branding. Incorporate all these elements to create a complete brand for your business.
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12 New Marketing Trends Pharmacies Need to Know

Discover 2021's hottest marketing trends so your pharmacy can leave a lasting impression.
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7 Reasons Your Pharmacy Needs a Twitter Account

Twitter is an untapped market — only 18 percent of pharmacies have a Twitter account. Pharmacies are missing out on a free marketing opportunity and an important patient demographic.
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7 Pharmacy Social Media Strategies Guaranteed to Bring Patients Through Your Doors

7 Pharmacy Social Media Ideas Guaranteed to Bring Patients to Your Store

Your independent community pharmacy’s social media informs and educates patients, shares meaningful health advice and tips, and is read more
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10 Pharmacy Marketing Resolutions for the New Year

Although you may not think marketing is as important as filling prescriptions quickly or mastering customer service, no read more
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8 Non-Traditional Ways to Market Your Pharmacy

Think outside the box with non-traditional marketing techniques to generate interest in your pharmacy.
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Should Your Independent Pharmacy Use Instagram?

The platform is also an effective way to grab the attention of new potential patients — 62 percent of users said they have become more interested in a business after…
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The Ultimate Guide to Pharmacy Marketing

Everything you need to know about marketing your pharmacy to earn more business.
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10 Business Card Do's and Don’ts by Elements magazine | pbahealth.com

The Dos and Don’ts of Pharmacy Business Cards

Create an informative and professional card to give to colleagues and potential patients.
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6 Traditional Marketing Ideas to Get New Pharmacy Patients

Non-digital advertising might be on the decline, but it remains essential for a rounded and successful marketing plan.
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Create a Solid Pharmacy Marketing Plan in 4 Steps by Elements magazine | pbahealth.com

Create a Solid Pharmacy Marketing Plan in 5 Steps

Here’s what you need to know to create a marketing plan, execute the plan, and monitor its success to ultimately boost your bottom line.
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How to Use Analog Marketing to Earn More Pharmacy Business Than You’ve Ever Had

In an era where people spend 11 hours per day consuming media, every business is vying for a read more
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10 In-Store Pharmacy Marketing Ideas to Increase Sales

Encourage patients to increase their basket size with these creative in-store marketing techniques.
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How to Use Facebook Page and Audience Insights to Refine Your Marketing Strategy

Learn more about your Facebook audience to make them into more loyal patients.
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Market Segmentation Sounds Boring. But Here’s How You Can Use It to Improve Pharmacy Marketing by Elements magazine | pbahealth.com

Is Your Pharmacy Neglecting This Successful Marketing Strategy?

Imagine you’re shopping for a pair of shoes. There’s a bargain bin piled high with every type and read more
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7 Ways to Use Twitter to Attract Patients and Increase Traffic

An active Twitter presence creates brand loyalty that leads to better business for your pharmacy.
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How to Win Patients Over From Mail Order Pharmacies

Use the strengths of your brick-and-mortar location to retain an edge over mail order pharmacies.
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How to Tailor Your Pharmacy to Kids

Parents may hold onto the credit card, but today’s kids have a lot of purchasing power.
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How to Get Five Stars From Review Websites

Online reviews on websites like Google, Facebook, and Yelp have completely changed how people discover and choose where they shop, especially for small businesses like independent pharmacies.
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Marketing Your Pharmacy: Why Direct Mail Works by Elements magazine | pbahealth.com

6 Reasons Direct Mail Marketing Works (and How to Use It to Gain More Pharmacy Business)

Direct mail may seem old-fashioned, but it could be the most effective form of advertising for your pharmacy.
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5 Ways to Welcome New Patients to Your Pharmacy by Elements magazine | pbahealth.com

7 Ways to Welcome New Patients to Your Pharmacy

Small gestures of appreciation have big effects on patients. Try these seven ways to make new patients feel at home at your pharmacy.
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7 Ways to Create Irresistible Front-End Offers by Elements magazine | pbahealth.com

12 Ways to Create Irresistible Front-End Deals at Your Pharmacy

Inside: Draw new patients to your pharmacy and keep current patients coming back with these irresistible front-end deals. read more
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9 Ways to Get More Patient Email Addresses

Your email marketing is only as good as your email list. Use these ten tips to collect more patient email addresses and increase your reach.
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11 Effective Ways to Market Your Pharmacy With Bag Inserts

Leaving existing patients out of your marketing plans is like leaving money on the table. Here’s how a simple bag insert can help nurture your ongoing relationships.
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How to Promote Supplements at Your Independent Pharmacy

Capitalize on one of the fastest-growing retail categories. Discover the most effective ways to promote supplements at your independent pharmacy.
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Operations

Handling Patient Complaints at Your Independent Pharmacy in 4 Steps by Elements magazine | pbahealth.com

Handle Patient Complaints at Your Independent Pharmacy in 5 Steps

Altough criticism from patients is inevitable, learning to handle it effectively is vital to maintaining good relationships and improving your business
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Here's Why You Need to Complete a Yearly Pharmacy Medicare Attestation by Elements magazine | pbahealth.com

Here’s Why Every Pharmacy Should Be Using EDI to Order Inventory

Less than a quarter of independent pharmacies are optimizing their purchasing with an electronic data interchange.
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How to Empower Your Business by Inspiring Your Pharmacy Employees by Elements magazine | pbahealth.com

8 Ways to Motivate Your Struggling Team

Learn from a classic business book how leaders can turn even the most lackluster employees into winners.
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How to Safely Return Your Pharmacy to Normal

The worst of the coronavirus pandemic has thankfully passed, but it isn't over yet.
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The Top Five Human Resource Issues for Every Independent Pharmacy (From an Employment Law Attorney)

5 Overlooked Human Resource Issues for Pharmacies (From an Employment Law Attorney)

These Human Resource mistakes "can devastate a company, especially a small- or medium-sized company," according to an HR expert and employment law attorney.
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How to Make the Most of Your Pharmacy Technicians

In an independent pharmacy where there is often only one pharmacist on duty, taking advantage of techs’ skills is critical to optimizing workflow and running the pharmacy efficiently.
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How to Create Perfect Pharmacy Window Displays

Windows aren't just to let light into your pharmacy — they're an opportunity to advertise.
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10 IVR Tips to Improve Patient Experience

10 Interactive Voice Response (IVR) Tips to Improve the Patient Experience

An interactive voice response (IVR) system has a lot of perks — it helps direct people efficiently so read more
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Here’s How to Foster Innovation in Your Independent Pharmacy

As a small business owner, you’re no stranger to the concept of entrepreneurship. To keep your pharmacy afloat, read more
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How to Achieve Peak Performance in the Pharmacy

8 Common Independent Pharmacy Risks

Here are some of the most common pharmacy risks you'll face as an independent pharmacist and suggestions to keep those risks in check.
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14 Commonly Neglected Areas to Clean This Spring

To prepare for the new season and oncoming influx of in-store visitors, it’s time to dust out the cobwebs and freshen up your pharmacy.
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Use Gamification to Achieve Your Pharmacy Goals

This New Technique Is Helping Businesses Achieve Their Goals

More and more research is confirming that what employees need in the workplace is engagement. According to a read more
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Why You Should Have a Workplace Diversity, Equity, and Inclusion Policy

Employees with different backgrounds and life experiences each bring their own unique perspective to your independent pharmacy, and read more
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How to Pass Any Pharmacy Inspection

An inspector’s arrival doesn’t need to spell doom for your pharmacy. Here's everything you need to know to prepare and to prevent citations.
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The Covid-19 Vaccine Boosts This Pharmacy’s Patient Base and Its Profits

As vaccines get distributed, retail pharmacies are presented with an opportunity not only to make their communities healthier and safer but also to market their brand and make a profit
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How to Transform Pharmacies Into Patient Care Centers

In June 2019, two community pharmacy organizations created a program designed to transform pharmacies from providers of medication into providers of care.
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Vaccination Administration: Train Pharmacy Techs in One Day

This training program can train techs to administer vaccines in just one day.
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How to Choose an Employee Health Insurance Plan for Your Pharmacy

When it comes to your own employees, deciding on a health insurance plan can be a little dizzying. Here's everything your pharmacy needs to know.
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S Corp, LLC, C Corp: Which Business Structure Is Best for Your Community Pharmacy?

Learn the advantages and disadvantages of the most common business structures for independent community pharmacies.
read more

9 Signs Your Pharmacy Employees Are Overworked (and How to Stop It)

An independent pharmacy is a busy place, and employees need to keep many plates spinning. But if there read more
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Firing in the Pharmacy: 5 Tips to Soften the Blow by Elements magazine | pbahealth.com

Firing in the Pharmacy: 6 Tips to Soften the Blow

How to respectfully fire a staff member to let them keep their dignity.
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Employee Benefits: What Should You Provide Your Pharmacy Staff?

A comprehensive slate of benefits attracts great candidates and keeps your best talent around.
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Pharmacy Automation: 7 Ways You Can Transition Employees’ Duties

How to take advantage of new-found time after you automate your pharmacy.
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5 Tips to Put Embarrassed Patients at Ease by Elements magazine | pbahealth.com

9 Tips to Put Embarrassed Patients at Ease

Patients may be reluctant to share embarrassing health issues – here’s what you can do to make them feel comfortable at your pharmacy.
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8 Pharmacy Functions That Can Be Easily Outsourced

How to save time by outsourcing important non-pharmacy work to the pros.
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The Most Common Communication Mistake You Don’t Realize You’re Making

This communication problem is derailing your pharmacy operations and productivity.
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Can You Require Your Employees to Get a Covid-19 Vaccine?

Now that Covid-19 vaccines are rolling out, here’s what you need to know about requiring employee vaccination.
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How to Create a Great Work Environment

Happy employees are productive employees — use these tips to make your pharmacy work environment great.
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How to Prevent the Most Common and Most Expensive Lawsuits Against Pharmacies

In 2019, the average independent pharmacy dispensed over 58,000 prescriptions. With that high volume, errors are almost inevitable. read more
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Retail

5 Add-Ons to Boost Your Pharmacy’s Summer Sales by Elements magazine | pbahealth.com

10 Add-Ons to Boost Your Pharmacy’s Summer Sales

Increase front-end sales by stocking these complementary products to go with must-have summer front-end purchases.
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How to Boost OTC Sales in an Age of Drive-Thru and Delivery

Although many pharmacies have opened their doors and resumed normal operations after the initial outbreak of coronavirus, many patients who switched over to curbside pickup, drive-thru, or home delivery will…
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How the Science of Consumer Behavior Can Increase Pharmacy Retail Sales

By learning what makes your patients tick, you can provide better products and services, improve loyalty, and encourage them to buy more.
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7 Trade Secrets for Successful Retail Pharmacy Discounts

A retail expert offers seven tried-and-true discounting tips he’s learned over his 25 years in the pricing industry.
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Make Wound Care a Profit Center for Your Pharmacy

Wound care products provide a good margin, price stability, and growing demand.
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How to Create Perfect Pharmacy Window Displays

Windows aren't just to let light into your pharmacy — they're an opportunity to advertise.
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6 Quick Tips to Optimize Your Pharmacy Layout

Learn essential layout and merchandising recommendations for strategic and commonly neglected areas of your store.
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Supplement Your Pharmacy Sales With This $9 Billion Market

The supplement market is thriving. Is your pharmacy taking advantage?
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Home Health Care Products: A Profitable Market for Independent Pharmacies

As baby boomers age, they’re looking to home health care as a way to continue living comfortably at read more
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How to Bring in Big Revenue With a Pharmacy Gift and Cards Section

How to Bring in Big Revenue With a Pharmacy Gifts and Cards Section

Here's how pharmacies are generating revenue and driving traffic with a large gift and cards section.
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15 Ways to Promote Your Loyalty Rewards Program

Drive traffic to your pharmacy and increase sales with these ideas for promotions and special events for loyalty members.
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Attract More Shoppers to Your Pharmacy With One Simple Device

When deciding where to shop, 87 percent of people begin online, according to a 2019 study from Publicis read more
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The Key to a Thriving CBD Offering

Over the past few years, cannabidiol (CBD) has become a sort of industry gold rush for retailers across read more
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How Loss Leaders Can Grow Your Pharmacy Sales

Inside: Strategically taking a financial hit on front-end items can make your pharmacy more profitable. With slim margins read more
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Back-to-School: Coronavirus Edition

With some kids not returning to school and parents worried about the safety of the kids who do go back to the classroom, back-to-school shopping looks a lot different in…
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Do You Know What Your Most Profitable Products Are?

Inside: Why it’s important to know your margins on individual products, categories, and services You probably are aware read more
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7 Coronavirus Retail Trends That Should Transform Your Front End

Embrace these in-demand products in your front end to stay profitable despite the pandemic.
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pharmacy store layout features independent retail

5 Pharmacy Store Layout Features You’re Overlooking

As a pharmacist, it’s easy to get stuck in a rut and only see your pharmacy from behind read more
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How Playing Music Can Increase Front-End Sales

Adding music to your pharmacy encourages patients to buy more.
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The Dos and Don’ts of Retail Pharmacy Discounts

Everywhere you look, there’s a promotion prodding you to make a purchase. An email offering free delivery for read more
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9 Simple Tricks to Increase Curbside and Drive-Thru Sales pharmacy

9 Tricks to Increase Curbside and Drive-Thru Sales

How to increase sales with your curbside and drive-thru pharmacy business.
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Lessons in Innovation From Pharmacy Trendsetters

For the third year, representatives for the NCPA Innovation Center gathered to review the year in pharmacy and read more
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3 Clever Pharmacy Sign Ideas to Shoppers Can't Resist

Clever Front-End Sign Ideas Shoppers Can’t Resist

Get your message across and share your expertise with customers without saying a word. Here are three unconventional read more
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This Is the Front-End Strategy Every Successful Retailer Uses to Boost Revenue

The margins on prescriptions are razor-thin and only getting thinner. But the merchandise in your front end is read more
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How to Differentiate Your Pharmacy From the Competition

In a crowded field, your pharmacy needs to find a way to stand out.
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15 Retail Strategies to Increase Front-End Pharmacy Sales Year-Round

Boost front-end revenue with these practical retail strategies.
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Get Rid of Pharmacy Shrinkage Once and for All

You could be losing inventory without even knowing—learn how to get a grip on pharmacy shrinkage.
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How to Make Your Pharmacy Storefront Stand Out

Amp up your curb appeal to make your pharmacy more inviting.
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Your Pharmacy’s Appearance Matters More Than You Think

Make your pharmacy look great inside and out to attract and retain more patients.
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These Are the Top Front-End Items to Sell in Your Pharmacy

Find out the top-performing products independent pharmacies can’t afford to miss out on.
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