Featured

How to Make the Most of the Cash Sitting in Your Bank

In the days of thin profit margins and low reimbursements, having extra cash on hand is a good read more

How the Pandemic Has Changed the Way Independent Pharmacies Do Business

Plexiglass shields, masked employees, and social distance markers are now common sites in independent pharmacies across the United read more

Attract More Shoppers to Your Pharmacy With One Simple Device

When deciding where to shop, 87 percent of people begin online, according to a 2019 study from Publicis read more

Business

Improve Your Customer Service With These Metrics

These customer service metrics help you cultivate loyal patients and bring in new business.
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6 Christmas Retail Trends During Covid-19

Stay on top of these trends to make Christmas profitable despite coronavirus.
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Independent Pharmacy Key Performance Indicators

Inside: Use key performance indicators that line up with your pharmacy’s financial and operational goals. If you want read more
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Everything Pharmacies Need to Know About Compliance Packaging

Why Every Pharmacy Should Offer Compliance Packaging

Inside: Help your patients stay adherent and improve your bottom line with compliance packaging. You can help patients read more
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Why Successful Businesses Go Bankrupt

The mistakes that brought down business giants — and how you can avoid them.
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How to Pick Up Business at Your Independent Pharmacy

If you’re looking to increase your pharmacy’s profits, you have two main ways to do so: Sell more read more
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Measuring and Projecting Financial Health

How to ensure your pharmacy is financially healthy — and how to keep it that way
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How to Reduce Pharmacy DIR Fees

Concrete steps independent community pharmacies can take to lower DIR fees and increase profits.
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30 Job Interview Questions to Ask Pharmacy Applicants

Ask the right questions to find the perfect person for the job.
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How to Make the Most of the Cash Sitting in Your Bank

In the days of thin profit margins and low reimbursements, having extra cash on hand is a good read more
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How the Pandemic Has Changed the Way Independent Pharmacies Do Business

Plexiglass shields, masked employees, and social distance markers are now common sites in independent pharmacies across the United read more
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Point-of-Care Testing: A Cash Business Opportunity for Pharmacy

Not so long ago, patients who wanted to get the flu shot had to trek to their primary read more
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Should You Refinance Your Pharmacy Debt?

Inside: Reasons you should — and shouldn’t — finance your pharmacy debt. If your pharmacy is running smoothly read more
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5 Things Pharmacists Need to Know About Saying “Sorry”

Reprint from 2015 June Issue. What does the phrase, “I’m sorry,” mean to you? Is it a statement read more
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7 Tips to Grow Your Pharmacy During a Downturn

An economic recession doesn’t have to spell doom for your independent pharmacy.
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Preparing for Flu Season During the Coronavirus Pandemic

Inside: How to keep patients safe from coronavirus while administering flu shots. With COVID-19 still rampant, pharmacies are read more
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Do You Know What Your Most Profitable Products Are?

Inside: Why it’s important to know your margins on individual products, categories, and services You probably are aware read more
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How to Manage Underperforming Employees

Inside: Underperforming employees can change with support and guidance from management. When faced with an underperforming employee, managers read more
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How to Minimize Financial Losses From PBM Pharmacy Audits

As vice president of operations and general counsel for Family Pharmacy in Aiken, South Carolina, Stuart Johnson has read more
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pharmacy diabetes services care business profit

Is Diabetes Care a Good Business Opportunity for Pharmacy?

For those in the business of healthcare, Type 2 diabetes should perk some ears. More than 30 million read more
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pharmacy will call technology perceptimed

This Technology Reduces Pharmacy Will Call Time From Minutes to Seconds

With a low-tech will call system, it can take pharmacy employees a minute or two to find the read more
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The Top Challenges (and Solutions) of Managing Multiple Pharmacies

The Top Challenges of Managing Multiple Pharmacies

Independent pharmacy owners have always had to strike a balance between patient care and keeping their business running read more
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7 Ways to Improve Your Pharmacy’s E-Commerce

Now more than ever, patients are looking for convenient ways to interact with the pharmacy while maintaining social distancing, and they are relying on services like delivery, curbside pickup, and…
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8 Effective Ways to Gather Patient Feedback for Your Pharmacy

Patient feedback can help your pharmacy meet community needs, build loyalty, and boost revenue.
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Pharmacy Financials 101: Cost of Goods Sold

Master your pharmacy contract to get a better cost of goods sold.
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Managing Multiple Pharmacies: Lessons From the Nation’s Most Successful Franchises

Learn to improve your pharmacy from these wildly successful multi-store business franchises.
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5 Tips to Increase Your Pharmacy’s Wholesaler Rebates

Take control of your purchasing to get a better wholesaler rebate for your pharmacy.
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How to Drive More Pharmacy Sales With Data You Already Have

How to find and utilize valuable data on your patients and your pharmacy business.
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9 Simple Tricks to Increase Curbside and Drive-Thru Sales pharmacy

9 Tricks to Increase Curbside and Drive-Thru Sales

How to increase sales with your curbside and drive-thru pharmacy business.
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Reopening During Coronavirus: What Should Pharmacy Business Look Like Now?

What states’ reopening plans mean for how you operate your independent pharmacy during the time of coronavirus.
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Community

Promoting Healthy Habits During the Pandemic

With the pandemic causing extra stress, pivot to help your patients focus on wellness.
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How to Use Halloween to Market Your Pharmacy

Inside: Show your commitment to the community by celebrating Halloween at your pharmacy. Halloween during the coronavirus pandemic read more
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How to Provide a Successful Medicare Open Enrollment Service

As the number of seniors in the United States continues to rise, Medicare Part D open enrollment is read more
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10 Easy Ways to Increase Patient Referrals

If you’re looking for effective ways to increase the number of patients at your independent community pharmacy, look read more
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Supporting Your Community in Turbulent Times

Inside: Patients are facing unexpected health and financial challenges during COVID-19 — here’s why you should help. There read more
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Back-to-School: Coronavirus Edition

Inside: Back-to-school shopping will look a little different this year thanks to COVID-19. With some kids not returning read more
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Is Diabetes Care a Good Business Opportunity for Pharmacy?

For those in the business of healthcare, Type 2 diabetes should perk some ears. More than 30 million read more
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8 Effective Ways to Gather Patient Feedback for Your Pharmacy

Patient feedback can help your pharmacy meet community needs, build loyalty, and boost revenue.
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How to Create an Inclusive Pharmacy and Diversity

How to Promote Diversity in Your Pharmacy

How to improve your business with inclusive practices for employees and patients.
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Managing Mental Health at the Pharmacy

How to assist patients and staff members who may be struggling with their mental health.
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Making the Most of Medicare: Everything Pharmacies Need to Know to Capture More Medicare Patients

Medicare Enrollment: How to Get Lifelong Pharmacy Patients in Less Than Two Months

Independent pharmacy's guide to medicare enrollment.
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How to Put Together a Successful Pharmacy Booth

A friendly and prepared presence at local events can attract new patients. Here's how to make the most of your pharmacy booth.
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How One Community Pharmacy Is Beating COVID-19

As essential healthcare providers, pharmacies are one of the few vital businesses that must remain open during the read more
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The Ultimate Pharmacy Guide to Offering Value-Based Patient Care by Elements magazine | pbahealth.com

This Pharmacy’s Discharge Program Earns New Business While Keeping Patients Out of the Hospital

Nearly 14 percent of all patients discharged from the hospital will be readmitted within 30 days, according to read more
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How to Help Patients Quit Smoking

The US Surgeon General’s office in January released its first report on smoking cessation in 30 years. The read more
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Coronavirus Pandemic: 9 Things Independent Pharmacies Should Do Now A guide for the independent pharmacy industry.

Coronavirus: 9 Things Independent Pharmacies Should Do Now

Tips to keep your patients and pharmacy healthy during the novel coronavirus outbreak. A guide for the independent pharmacy industry.
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Coronavirus: What Do We Know and What Can Pharmacies Do?

Inside: Here’s what you need to know to advise your patients on the new deadly coronavirus from China. read more
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How to Lose Patients and Alienate Prescribers

Patients and prescribers are the lifeblood of your pharmacy. These mistakes will turn them away for good.
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9 Ways to Thank Your Patients this Thanksgiving by Elements magazine | pbahealth.com

15 Ways to Thank Your Patients This Thanksgiving

Embrace the Thanksgiving holiday with gestures that let patients know you appreciate them (and that make them appreciate you).
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Long-Term Care Opens the Door to Long-Term Pharmacy Profits

Everything your pharmacy needs to know about entering the long-term care market.
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eyond ADA: Making Your Pharmacy Accessible for Everyone by Elements magazine | pbahealth.com

Beyond ADA: Making Your Pharmacy Accessible for Everyone

How to go the extra mile to make your pharmacy easy to navigate for patients with disabilities.
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How to Talk to Your Patients About Prescription Drug Abuse

In the midst of a growing epidemic, be prepared to navigate the issue of prescription drug abuse in your pharmacy.
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Balancing Patient Health With Business Profits

Inside: Learn how your patient needs and your business needs can work together to create a healthier community. read more
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5 Ways to Put Your Patients at Ease by Elements magazine | pbahealth.com

6 Ways to Improve Personal Communication at Your Pharmacy

Learn new communication skills to make patients more comfortable in and committed to your pharmacy.
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How to Improve Pharmacist-Physician Relationships by Elements magazine | pbahealth.com

8 Ways Pharmacists Can Strengthen Relationships With Physicians

Collaborating with physicians isn’t always easy for a busy independent pharmacist, but these are relationships you can’t afford to neglect.
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This Independent Pharmacy Thrives Through Nonprofit Partnerships

Pike's Pharmacy found a way to genuinely help the neediest patients in its local community. And to make money doing it.
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How to Choose the Best Communication Channels for Your Independent Pharmacy

If your communication strategy is one-dimensional, you’re leaving valuable information on the table. Here’s how to cover all your bases.
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How to Prevent Polypharmacy in Elderly Patients

Elderly patients need special consideration at the pharmacy. Here’s how pharmacists can help prevent complications from polypharmacy.
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How to Create a Community Outreach Program at Your Pharmacy

Pharmacists are uniquely equipped to bring better health to their communities. Here are some ideas to get you started.
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10 Lucrative Ways to Promote American Pharmacists Month

October is American Pharmacists Month. Try these 10 lucrative strategies to promote your pharmacy during the special month designed to celebrate independent pharmacists.
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Industry

Pharmacy Roundup: This Week’s Top 5 Articles From the Web by Elements magazine | pbahealth.com

Pharmacy Roundup: This Week’s Top 5 Articles for November 20, 2020

Every week we share our favorite articles that other organizations, associations, and companies are producing to help your pharmacy business thrive.
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The State of Independent Pharmacy 2020

Inside: The 2020 NCPA Digest gives insight into recent trends in independent pharmacy. The NCPA recently released its read more
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How to Be an Effective Independent Pharmacy Advocate

Tips for making a compelling case to your legislators.
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How the Pandemic Has Changed the Way Independent Pharmacies Do Business

Plexiglass shields, masked employees, and social distance markers are now common sites in independent pharmacies across the United read more
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Pharmacy Roundup: This Week’s Top 5 Stories for September 4, 2020

Every week we share our favorite articles that other organizations, associations, and companies are producing to help your read more
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Key Insights From the 2020 JD Power Pharmacy Study

The latest pharmacy trends that independent owners need to know.
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Current Legislation That Could Change Independent Pharmacy

A roundup of latest rules, legislation, and executive orders affecting independent pharmacy.
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Wholesale Pharmaceutical Suppliers Pharmacies Should Avoid

Look out for these red flags when choosing a wholesale pharmaceutical supplier.
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How Will COVID-19 Change the Future of Retail Pharmacy?

The coronavirus pandemic has upended nearly every industry, leaving essential and nonessential businesses alike wondering what the world read more
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CARES Act: Everything Independent Pharmacies Need to Know PPP Loan Forgiveness

What Pharmacies Need to Know About the New PPP Loan Forgiveness

Changes in the law make PPP loan forgiveness more accessible to small businesses.
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What Independent Pharmacies Need to Know About COVID-19 Testing

COVID-19 Testing: What Independent Pharmacies Need to Know

Updated June 15 Performing coronavirus tests is a great opportunity to improve the health of your community and read more
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How One Community Pharmacy Is Beating COVID-19

As essential healthcare providers, pharmacies are one of the few vital businesses that must remain open during the read more
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This Online Program Trains Pharmacy Technicians for Certification

Every successful specialist relies on a trusted sidekick. Pilots have copilots. Doctors have nurses. Lawyers have paralegals. For read more
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Lessons in Innovation From Pharmacy Trendsetters

For the third year, representatives for the NCPA Innovation Center gathered to review the year in pharmacy and read more
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What Will the Coronavirus Do to the Pharmaceutical Supply Chain?

The recent coronavirus from China has disrupted more than the health of its victims. The epidemic has shaken read more
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How to Find Low Price Wholesale Pharmaceuticals

Finding reliable low-price or discounted pharmaceuticals can be a challenge. Here's the best way to save money on wholesale drugs while keeping your pharmacy business safe.
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9 Tips for Avoiding Confusion Between Drugs

Be aware of look-alike and sound-alike drugs to combat drug confusion in your independent pharmacy. These simple practices can prevent mixups and medication errors.
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Is Independent Pharmacy Doomed? (And Other Trends From the 2019 NCPA Digest)

Readers’ Choice: The Most Popular Elements Articles of 2019

Discover the most popular tips, tools, and trends that other independent pharmacies learned to make their business better in 2019.
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Here’s What U.S. Patients Have to Say About Brick-and-Mortar Pharmacy

A recent national survey of more than 12,000 pharmacy patients reveals encouraging and useful findings about their current read more
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What Pharmacies Need to Know About Track and Trace Drug Supply Chain Security ActRight Now

What Pharmacies Need to Know About Track and Trace (DSCSA) Right Now

As the Drug Supply Chain Security Act (DSCSA) continues to roll out through 2023, independent pharmacies have to read more
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Is Independent Pharmacy Doomed? (And Other Trends From the NCPA Digest)

Average sales, number of prescriptions dispensed, and gross profits are down—but savvy pharmacies find new ways to succeed.
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How Will the EPA’s New Hazardous Waste Rules Affect Your Pharmacy?

New regulations will impact how pharmacies deal with hazardous waste. Here's what you need to know.
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What Is an Independent Pharmacy Cooperative?

Learn how independent pharmacy cooperatives can give you the purchasing power of chain pharmacies.
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How to Protect Patients and Profits During Drug Shortages

Drug shortages continue to plague patients and pharmacies. Here's what you can do to minimize the problems for your patients and your business.
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The Hidden Costs of Cheap wholesale Drugs (And a Better Way to Spend Less on Pharmaceuticals) by Elements magazine | pbahealth.com

The Hidden Costs of Cheap Wholesale Drugs (And a Better Way to Save Money on Pharmaceuticals)

Don’t sacrifice quality and potential rebates during your search for cheap wholesale drugs. There's a better and more lucrative way.
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How to Buy Wholesale Pharmaceuticals to Maximize Pharmacy Profit

Between your primary wholesaler and secondary distributor, learn how to get the lowest possible price when you buy pharmaceuticals.
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5 HIPAA Violations You Might Not Know About by Elements magazine | pbahealth.com

7 Pharmacy HIPAA Violations That Might Surprise You

These patient privacy pitfalls could cost you thousands.
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This Independent Pharmacy Owner Is Standing Up to PBMs

For this owner, saving the future of independent pharmacy starts in Congress.
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Is Technology the Solution to Non-Adherence?

Recent studies show mobile apps’ promise to improve medication adherence.
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Is Pharmacist Prescribing Authority on the Rise?

It’s no secret that pharmacists continue to be underutilized. Research shows that when pharmacists are more involved in read more
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Marketing

9 Non-Traditional Ways to Market Your Pharmacy

8 Non-Traditional Ways to Market Your Pharmacy

Think outside the box with non-traditional marketing techniques to generate interest in your pharmacy.
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Should Your Independent Pharmacy Use Instagram?

Inside: Instagram is more than just photos — why you should make a profile for your pharmacy. If read more
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The Ultimate Guide to Pharmacy Marketing

Everything you need to know about marketing your pharmacy to earn more business.
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10 Business Card Do's and Don’ts by Elements magazine | pbahealth.com

The Dos and Don’ts of Pharmacy Business Cards

Create an informative and professional card to give to colleagues and potential patients.
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6 Traditional Marketing Ideas to Get New Pharmacy Patients

Non-digital advertising might be on the decline, but it remains essential for a rounded and successful marketing plan.
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Create a Solid Pharmacy Marketing Plan in 4 Steps by Elements magazine | pbahealth.com

Create a Solid Pharmacy Marketing Plan in 5 Steps

Without a well thought-out plan and steps to reach your pharmacy’s goals, your marketing strategy can fall short, especially at a time when patients have a multitude of choices of…
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How to Use Analog Marketing to Earn More Pharmacy Business Than You’ve Ever Had

In an era where people spend 11 hours per day consuming media, every business is vying for a read more
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10 In-Store Pharmacy Marketing Ideas to Increase Sales

Inside: Encourage patients to increase their basket size with these creative in-store marketing techniques. One of your most read more
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How to Use Facebook Page and Audience Insights to Refine Your Marketing Strategy

Learn more about your Facebook audience to make them into more loyal patients.
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Market Segmentation Sounds Boring. But Here’s How You Can Use It to Improve Pharmacy Marketing by Elements magazine | pbahealth.com

Is Your Pharmacy Neglecting This Successful Marketing Strategy?

Imagine you’re shopping for a pair of shoes. There’s a bargain bin piled high with every type and read more
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7 Ways to Use Twitter to Attract Patients and Increase Traffic

An active Twitter presence creates brand loyalty that leads to better business for your pharmacy.
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How to Win Patients Over From Mail Order Pharmacies

Use the strengths of your brick-and-mortar location to retain an edge over mail order pharmacies.
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These Patients Are Your Pharmacy’s Most Overlooked Influencers

Parents may hold onto the credit card, but today’s kids have a lot of purchasing power.
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How to Get Five Stars From Review Websites

Online reviews on websites like Google, Facebook, and Yelp have completely changed how people discover and choose where they shop, especially for small businesses like independent pharmacies.
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Marketing Your Pharmacy: Why Direct Mail Works by Elements magazine | pbahealth.com

6 Reasons Direct Mail Marketing Works (and How to Use It to Gain More Pharmacy Business)

Direct mail may seem old-fashioned, but it could be the most effective form of advertising for your pharmacy.
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5 Ways to Welcome New Patients to Your Pharmacy by Elements magazine | pbahealth.com

7 Ways to Welcome New Patients to Your Pharmacy

Small gestures of appreciation have big effects on patients. Try these seven ways to make new patients feel at home at your pharmacy.
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7 Ways to Create Irresistible Front-End Offers by Elements magazine | pbahealth.com

12 Ways to Create Irresistible Front-End Deals at Your Pharmacy

Inside: Draw new patients to your pharmacy and keep current patients coming back with these irresistible front-end deals. read more
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9 Ways to Get More Patient Email Addresses

Your email marketing is only as good as your email list. Use these ten tips to collect more patient email addresses and increase your reach.
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11 Effective Ways to Market Your Pharmacy With Bag Inserts

Leaving existing patients out of your marketing plans is like leaving money on the table. Here’s how a simple bag insert can help nurture your ongoing relationships.
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How to Promote Supplements at Your Independent Pharmacy

Capitalize on one of the fastest-growing retail categories. Discover the most effective ways to promote supplements at your independent pharmacy.
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How to Create a Pharmacy Promotions Calendar (Free Download!)

Get your independent pharmacy’s marketing and promotions on track with a promotions calendar. Keeping a promotions calendar will help you stay organized and consistent.
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Are You Making These Pharmacy Marketing Mistakes?

Like all small businesses, most independent pharmacies are guilty of a few pharmacy marketing mistakes. Get your marketing back on track with expert advice from marketing pros.
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25 Irresistible Pharmacy Promotion Ideas to Get More Patients

If you don’t promote your independent community pharmacy, it won’t grow. Use these easy pharmacy promotion ideas sure to attract new patients to your pharmacy.
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How to Improve Pharmacy Marketing with a Marketing Checklist

Just like patients need checkups, your pharmacy’s marketing requires regular reviews. Use this free marketing checklist to get your marketing in top shape.
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How to Use the Shop Local Movement to Put Your Pharmacy in the Spotlight

Consumers today want personalized experiences and customized products that they can only get at local businesses. Find out how to capitalize on the shop local movement to grow your independent…
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These Are the Most Overlooked Ways to Make Your Pharmacy Look More Professional

Dramatically increase the perceived value of your pharmacy. Make your pharmacy look more professional by fixing the most overlooked areas that affect how patients see your business.
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How to Reach Pharmacy Patients Who Don't Know They Need Your Pharmacy by Elements magazine | pbahealth.com

How to Reach Patients Who Don’t Know They Need Your Pharmacy

Your community is full of patients who don’t know they need your independent pharmacy. Yet. Reach these previously unreachable pharmacy patients with the right strategies.
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5 Secrets to Advertise Your Pharmacy Like a Pro

Inside: You don’t have to be an advertising master to improve your independent pharmacy advertising. Discover the secrets read more
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Here’s What Your Pharmacy Should Spend on an Advertising Budget

Inside: You know your pharmacy needs to advertise, but you don’t know how much to spend. Here’s what read more
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How to Promote Nutrition and Diet at Your Pharmacy

Patients probably don’t think about consulting with their pharmacist about a new diet program. Or about the right read more
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Operations

Managing Multiple Pharmacies: Entrepreneurial Operating System

Inside: This novel management technique will help you communicate with staff to meet your goals. The move from read more
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5 Common Pharmacy Workflow Disruptions (And How to Fix Them)

How to improve your pharmacy workflow for a more effective work environment.
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Mastering Different Communication Styles to Become a Better Manager Pharmacy

Crucial Communication Styles Every Manager Should Master

Inside: Don’t take a one-size-fits-all approach to communicating with your pharmacy staff. For increased productivity, less stress, and read more
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Measuring and Projecting Financial Health

How to ensure your pharmacy is financially healthy — and how to keep it that way
read more

9 Pharmacy Tasks Your Technicians Could Be Doing

Use techs at the top of their license for a more efficient pharmacy.
read more

Creating a Successful Employee Schedule: Advice From Industry Experts

After inventory, payroll is an independent pharmacy’s biggest expense. Scheduling personnel can be the difference between a lean read more
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The Ultimate Track-and-Trace (DSCSA) Checklist for Pharmacies

November 27 marks the final milestone for pharmacies in the long journey toward the comprehensive overhaul of the read more
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Should Your Pharmacy Be Using an Automated Phone System?

The pros and cons of phone automation for your independent pharmacy.
read more

Preparing for Flu Season During the Coronavirus Pandemic

Inside: How to keep patients safe from coronavirus while administering flu shots. With COVID-19 still rampant, pharmacies are read more
read more

How to Manage Underperforming Employees

Inside: Underperforming employees can change with support and guidance from management. When faced with an underperforming employee, managers read more
read more

How to Minimize Financial Losses From PBM Pharmacy Audits

As vice president of operations and general counsel for Family Pharmacy in Aiken, South Carolina, Stuart Johnson has read more
read more

How Two Pharmacies Improve Operations With Their Pharmacy Management Systems

The pharmacy management system is the beating heart of pharmacy technology. It has the ability to touch every read more
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independent pharmacy insurance coverage options

What Type of Insurance Coverage Does Your Pharmacy Need?

If a storm ripped through your town and damaged the roof of your pharmacy, how would you pay read more
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This Technology Reduces Pharmacy Will Call Time From Minutes to Seconds

With a low-tech will call system, it can take pharmacy employees a minute or two to find the read more
read more

The Top Challenges of Managing Multiple Pharmacies

Independent pharmacy owners have always had to strike a balance between patient care and keeping their business running read more
read more

Managing Multiple Pharmacies: Lessons From the Nation’s Most Successful Franchises

Learn to improve your pharmacy from these wildly successful multi-store business franchises.
read more

5 Tips to Increase Your Pharmacy’s Wholesaler Rebates

Take control of your purchasing to get a better wholesaler rebate for your pharmacy.
read more

A Pharmacy Primer on Workplace Sexual Harassment

How to protect your employees and your pharmacy from workplace sexual harassment.
read more

How to Conduct Great Job Interviews

Find the best hires for your pharmacy with these tips and strategies for your job interviews.
read more

Reopening During Coronavirus: What Should Pharmacy Business Look Like Now?

What states’ reopening plans mean for how you operate your independent pharmacy during the time of coronavirus.
read more

How to Boost Morale During a Crisis

As pharmacies face down the coronavirus epidemic, employees are dealing with unprecedented stress and uncertainty. The anxiety that read more
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7 Inventory Management Mistakes Pharmacies Don’t Realize They’re Making

Inside: Improve your bottom line by avoiding these inventory management errors. Inventory costs tie up the bulk of read more
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Best Daily Practices for Opening and Closing a Pharmacy

Inside: Establish a safe and effective routine to make your independent community pharmacy ready for patients. Even though read more
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Managing Multiple Pharmacies: The Key to Consistent Communication

Inside: How to get an easy-to-understand message out to multiple store locations. Communication runs deeper having face-to-face conversations. read more
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10 Business Skills Every Pharmacy Owner Needs to Master by Elements magazine | pbahealth.com

How to Find Fair Market Value When Purchasing a Pharmacy

With big pharmacy chains slowing openings and even closing stores, and fewer pharmacists retiring, young pharmacists are striking read more
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This Online Program Trains Pharmacy Technicians for Certification

Every successful specialist relies on a trusted sidekick. Pilots have copilots. Doctors have nurses. Lawyers have paralegals. For read more
read more

5 Tips to Help Patients Remember to Take Their Meds by Elements magazine | pbaheallth.com

8 Tips to Help Patients Remember to Take Their Medications

Adherence is important to your patients’ health and to your pharmacy’s bottom line. Medication adherence directly affects your read more
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The Most Important Meeting Pharmacy Managers Neglect

Inside: Build trust with your employees and boost their effectiveness with regular one-on-one meetings. Your independent pharmacy is read more
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How to Get Things Done at Your Pharmacy

Viewing execution as a discipline can help your independent pharmacy become more productive and effective.
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cost of time pharmacy inventory ordering

The Most Overlooked Cost of Pharmacy Inventory Buying

Inside: The search for the best prices on pharmacy inventory can be time-consuming—but it doesn’t have to be. read more
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Retail

15 Ways to Promote Your Loyalty Rewards Program

You can do so much more with your loyalty rewards program than just the earn-points-get-reward system. Drive traffic to your pharmacy and increase sales with these ideas for promotions and…
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Attract More Shoppers to Your Pharmacy With One Simple Device

When deciding where to shop, 87 percent of people begin online, according to a 2019 study from Publicis read more
read more

The Key to a Thriving CBD Offering

Over the past few years, cannabidiol (CBD) has become a sort of industry gold rush for retailers across read more
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How Loss Leaders Can Grow Your Pharmacy Sales

Inside: Strategically taking a financial hit on front-end items can make your pharmacy more profitable. With slim margins read more
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Back-to-School: Coronavirus Edition

Inside: Back-to-school shopping will look a little different this year thanks to COVID-19. With some kids not returning read more
read more

Do You Know What Your Most Profitable Products Are?

Inside: Why it’s important to know your margins on individual products, categories, and services You probably are aware read more
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7 Coronavirus Retail Trends That Should Transform Your Front End

Embrace these in-demand products in your front end to stay profitable despite the pandemic.
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pharmacy store layout features independent retail

5 Pharmacy Store Layout Features You’re Overlooking

As a pharmacist, it’s easy to get stuck in a rut and only see your pharmacy from behind read more
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How Playing Music Can Increase Front-End Sales

Adding music to your pharmacy encourages patients to buy more.
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pharmacy front end discounts coupons pricing

The Dos and Don’ts of Retail Pharmacy Discounts

Everywhere you look, there’s a promotion prodding you to make a purchase. An email offering free delivery for read more
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9 Tricks to Increase Curbside and Drive-Thru Sales

How to increase sales with your curbside and drive-thru pharmacy business.
read more

Lessons in Innovation From Pharmacy Trendsetters

For the third year, representatives for the NCPA Innovation Center gathered to review the year in pharmacy and read more
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3 Clever Pharmacy Sign Ideas to Shoppers Can't Resist

Clever Front-End Sign Ideas Shoppers Can’t Resist

Get your message across and share your expertise with customers without saying a word. Here are three unconventional read more
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This Is the Front-End Strategy Every Successful Retailer Uses to Boost Revenue

The margins on prescriptions are razor-thin and only getting thinner. But the merchandise in your front end is read more
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How to Differentiate Your Pharmacy From the Competition

In a crowded field, your pharmacy needs to find a way to stand out.
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15 Retail Strategies to Increase Front-End Pharmacy Sales Year-Round

Boost front-end revenue with these practical retail strategies.
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Get Rid of Pharmacy Shrinkage Once and for All

You could be losing inventory without even knowing—learn how to get a grip on pharmacy shrinkage.
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How to Make Your Pharmacy Storefront Stand Out

Amp up your curb appeal to make your pharmacy more inviting.
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Your Pharmacy’s Appearance Matters More Than You Think

Make your pharmacy look great inside and out to attract and retain more patients.
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These Are the Top Front-End Items to Sell in Your Pharmacy

Find out the top-performing products independent pharmacies can’t afford to miss out on.
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The Essential Guide to Retail Pharmacy Layouts

Learn how to arrange your store layout to move the most merchandise and to enhance the customer experience so they keep coming back.
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Merchandising Basics: Front-End Tips From an Industry Expert

Quick tips from the leading merchandising expert in pharmacy on how to get patients to buy more.
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This Classic Retail Tactic Boosts Front-End Pharmacy Sales

As margins behind the counter continue to decline, independent pharmacies are looking to remedy their profit pains. And pharmacy retail experts are prescribing a simple front-end treatment.
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How to Turn Front-End Shoppers Into Buyers

Front-end sales are increasingly important as dispensing medications becomes less profitable. Convert patients, visitors, and shoppers into buyers and loyal customers.
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Merchandising mistakes you may be guilty of

Merchandising Mistakes Your Pharmacy May Be Guilty Of

The front end of your store requires a different strategy from the pharmacy side of your business. Here are nine mistakes you could be making.
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Wound Care: A High Profit Margin Front-End Offering

Expanding beyond the essentials to make your wound care section a niche is an opportunity to help your patients—and grow your business.
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How to Keep Pharmacy Patients Engaged With Your Rewards Program

Nearly half of consumers aren't active in rewards programs. Learn how to keep patients engaged and happily saving with your program.
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Unlock Your Pharmacy’s Front-End Potential With Private Label Products

Independent pharmacies only earn 5 percent of their revenue from their front end on average. Use this solution from the leading front-end expert to get to 10 percent.
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Set Your Pharmacy’s Front End Apart by Engaging All Five Senses

Most independent pharmacies don’t have the resources to compete with online retailers and pharmacies in convenience and price. But your brick-and-mortar locations enable you to engage patients in ways impossible for…
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When to Quit Stocking a Product at Your Independent Pharmacy

It’s tough to tell whether a poorly selling product is awaiting an upswing or is simply dead weight. Here's how to know when to remove a product from your inventory.
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