Altough criticism from patients is inevitable, learning to handle it effectively is vital to maintaining good relationships and improving your business read more
Less than a quarter of independent pharmacies are optimizing their purchasing with an electronic data interchange. read more
Learn from a classic business book how leaders can turn even the most lackluster employees into winners. read more
The worst of the coronavirus pandemic has thankfully passed, but it isn’t over yet. read more
These Human Resource mistakes “can devastate a company, especially a small- or medium-sized company,” according to an HR expert and employment law attorney. read more
In an independent pharmacy where there is often only one pharmacist on duty, taking advantage of techs’ skills is critical to optimizing workflow and running the pharmacy efficiently. read more
Windows aren’t just to let light into your pharmacy — they’re an opportunity to advertise. read more
An interactive voice response (IVR) system has a lot of perks — it helps direct people efficiently so read more
As a small business owner, you’re no stranger to the concept of entrepreneurship. To keep your pharmacy afloat, read more
In their book Peak Performance, consultant Brad Stulberg and performance coach Steve Magness use new scientific insights to explore how people can perform at the top of their game without hitting a wall. read more
Here are some of the most common pharmacy risks you’ll face as an independent pharmacist and suggestions to keep those risks in check. read more
To prepare for the new season and oncoming influx of in-store visitors, it’s time to dust out the cobwebs and freshen up your pharmacy. read more
More and more research is confirming that what employees need in the workplace is engagement. According to a read more
Employees with different backgrounds and life experiences each bring their own unique perspective to your independent pharmacy, and read more
An inspector’s arrival doesn’t need to spell doom for your pharmacy. Here’s everything you need to know to prepare and to prevent citations. read more
As vaccines get distributed, retail pharmacies are presented with an opportunity not only to make their communities healthier and safer but also to market their brand and make a profit read more
In June 2019, two community pharmacy organizations created a program designed to transform pharmacies from providers of medication into providers of care. read more
This training program can train techs to administer vaccines in just one day. read more
When it comes to your own employees, deciding on a health insurance plan can be a little dizzying. Here’s everything your pharmacy needs to know. read more
Learn the advantages and disadvantages of the most common business structures for independent community pharmacies. read more
An independent pharmacy is a busy place, and employees need to keep many plates spinning. But if there read more
How to respectfully fire a staff member to let them keep their dignity. read more
A comprehensive slate of benefits attracts great candidates and keeps your best talent around. read more
How to take advantage of new-found time after you automate your pharmacy. read more
Patients may be reluctant to share embarrassing health issues – here’s what you can do to make them feel comfortable at your pharmacy. read more
How to save time by outsourcing important non-pharmacy work to the pros. read more
This communication problem is derailing your pharmacy operations and productivity. read more
Now that Covid-19 vaccines are rolling out, here’s what you need to know about requiring employee vaccination. read more
Happy employees are productive employees — use these tips to make your pharmacy work environment great. read more
In 2019, the average independent pharmacy dispensed over 58,000 prescriptions. With that high volume, errors are almost inevitable. read more
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The business magazine for independent pharmacy
Elements magazine is published quarterly in March, June, September and December.
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