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9 Signs Your Pharmacy Employees Are Overworked (and How to Stop It) 

9 Signs Your Pharmacy Employees Are Overworked (and How to Stop It) 

An independent pharmacy is a busy place, and employees need to keep many plates spinning. But if there  read more

9 Signs Your Pharmacy Employees Are Overworked (and How to Stop It) 

Firing in the Pharmacy: 5 Tips to Soften the Blow by Elements magazine | pbahealth.com
Firing in the Pharmacy: 5 Tips to Soften the Blow by Elements magazine | pbahealth.com

Firing in the Pharmacy: 6 Tips to Soften the Blow

How to respectfully fire a staff member to let them keep their dignity.  read more


Employee Benefits: What Should You Provide Your Pharmacy Staff?

Employee Benefits: What Should You Provide Your Pharmacy Staff?

A comprehensive slate of benefits attracts great candidates and keeps your best talent around.  read more

Employee Benefits: What Should You Provide Your Pharmacy Staff?

Pharmacy Automation: 5 Ways You Can Transition Employees’ Duties by Elements magazine | pbahealth.com
Pharmacy Automation: 5 Ways You Can Transition Employees’ Duties by Elements magazine | pbahealth.com

Pharmacy Automation: 7 Ways You Can Transition Employees’ Duties

How to take advantage of new-found time after you automate your pharmacy.  read more


5 Tips to Put Embarrassed Patients at Ease by Elements magazine | pbahealth.com

9 Tips to Put Embarrassed Patients at Ease

Patients may be reluctant to share embarrassing health issues – here’s what you can do to make them feel comfortable at your pharmacy.  read more

5 Tips to Put Embarrassed Patients at Ease by Elements magazine | pbahealth.com

8 Pharmacy Functions That Can Be Easily Outsourced
8 Pharmacy Functions That Can Be Easily Outsourced

8 Pharmacy Functions That Can Be Easily Outsourced

How to save time by outsourcing important non-pharmacy work to the pros.  read more


The Most Common Communication Mistake You Don't Realize You're Making

The Most Common Communication Mistake You Don’t Realize You’re Making

This communication problem is derailing your pharmacy operations and productivity.  read more

The Most Common Communication Mistake You Don't Realize You're Making

Can You Require Your Employees to Get a Covid-19 Vaccine? 

Now that Covid-19 vaccines are rolling out, here’s what you need to know about requiring employee vaccination.   read more


How to Create a Great Work Environment pharmacy

How to Create a Great Work Environment

Happy employees are productive employees — use these tips to make your pharmacy work environment great.   read more

How to Create a Great Work Environment pharmacy

How to Prevent the Most Common and Most Expensive Lawsuits Against Pharmacies
How to Prevent the Most Common and Most Expensive Lawsuits Against Pharmacies

How to Prevent the Most Common and Most Expensive Lawsuits Against Pharmacies

In 2019, the average independent pharmacy dispensed over 58,000 prescriptions. With that high volume, errors are almost inevitable.  read more


These Common Fraud Schemes Are Targeting Small Businesses During Covid-19

These Common Covid-19 Fraud Schemes Are Targeting Small Businesses

Criminals are taking advantage of Covid-19 relief efforts to defraud small businesses. Learn how to protect your pharmacy.  read more

These Common Fraud Schemes Are Targeting Small Businesses During Covid-19

Employee retention independent pharmacy
Employee retention independent pharmacy

How to Lose Your Best Employees

Why focusing on employee retention can make your pharmacy more profitable and efficient.  read more


5 Examples of Superior Customer Service 

Providing excellent customer service at your pharmacy is one of the best ways to build relationships with patients  read more


Managing Multiple Pharmacies
Managing Multiple Pharmacies

Managing Multiple Pharmacies: Entrepreneurial Operating System

This novel management technique will help you communicate with staff to meet your goals.   read more


5 Common Pharmacy Workflow Disruptions (And How to Fix Them) 

5 Common Pharmacy Workflow Disruptions (And How to Fix Them) 

How to improve your pharmacy workflow for a more effective work environment.  read more

5 Common Pharmacy Workflow Disruptions (And How to Fix Them) 

Mastering Different Communication Styles to Become a Better Manager Pharmacy
Mastering Different Communication Styles to Become a Better Manager Pharmacy

Crucial Communication Styles Every Manager Should Master

Don’t take a one-size-fits-all approach to communicating with your pharmacy staff.   read more


Pharmacy Financials 101: Measuring and Projecting Financial Health

Measuring and Projecting Financial Health

How to ensure your pharmacy is financially healthy — and how to keep it that way   read more

Pharmacy Financials 101: Measuring and Projecting Financial Health

9 Pharmacy Tasks Your Technicians Could Be Doing 
9 Pharmacy Tasks Your Technicians Could Be Doing 

9 Pharmacy Tasks Your Technicians Could Be Doing 

Use techs at the top of their license for a more efficient pharmacy.  read more


Creating a Successful Employee Schedule: Advice From Industry Experts

Creating a Successful Employee Schedule: Advice From Industry Experts

After inventory, payroll is an independent pharmacy’s biggest expense. Scheduling personnel can be the difference between a lean  read more

Creating a Successful Employee Schedule: Advice From Industry Experts

The Ultimate Track-and-Trace (DSCSA) Checklist for Pharmacies
The Ultimate Track-and-Trace (DSCSA) Checklist for Pharmacies

The Ultimate Track-and-Trace (DSCSA) Checklist for Pharmacies

November 27 marks the final milestone for pharmacies in the long journey toward the comprehensive overhaul of the  read more


Should Your Pharmacy Be Using an Automated Phone System? IVR

Should Your Pharmacy Be Using an Automated Phone System? 

The pros and cons of phone automation for your independent pharmacy.   read more

Should Your Pharmacy Be Using an Automated Phone System? IVR

Preparing for Flu Season During the Coronavirus Pandemic flu shots
Preparing for Flu Season During the Coronavirus Pandemic flu shots

Preparing for Flu Season During the Coronavirus Pandemic

Inside: How to keep patients safe from coronavirus while administering flu shots. With COVID-19 still rampant, pharmacies are  read more


How to Manage Underperforming Employees bad employee

How to Manage Underperforming Employees 

Inside: Underperforming employees can change with support and guidance from management.  When faced with an underperforming employee, managers  read more

How to Manage Underperforming Employees bad employee

PBM pharmacy audits
PBM pharmacy audits

How to Minimize Financial Losses From PBM Pharmacy Audits

As vice president of operations and general counsel for Family Pharmacy in Aiken, South Carolina, Stuart Johnson has  read more


pharmacy management systems

How Two Pharmacies Improve Operations With Their Pharmacy Management Systems

The pharmacy management system is the beating heart of pharmacy technology. It has the ability to touch every  read more

pharmacy management systems

independent pharmacy insurance coverage options
independent pharmacy insurance coverage options

What Type of Insurance Coverage Does Your Pharmacy Need?

If a storm ripped through your town and damaged the roof of your pharmacy, how would you pay  read more


pharmacy will call technology perceptimed

This Technology Reduces Pharmacy Will Call Time From Minutes to Seconds

With a low-tech will call system, it can take pharmacy employees a minute or two to find the  read more

pharmacy will call technology perceptimed

The Top Challenges (and Solutions) of Managing Multiple Pharmacies
The Top Challenges (and Solutions) of Managing Multiple Pharmacies

The Top Challenges of Managing Multiple Pharmacies

Independent pharmacy owners have always had to strike a balance between patient care and keeping their business running  read more


Managing Multiple Pharmacies

Managing Multiple Pharmacies: Lessons From the Nation’s Most Successful Franchises

Learn to improve your pharmacy from these wildly successful multi-store business franchises.  read more

Managing Multiple Pharmacies

5 Tips to Increase Your Pharmacy’s Wholesaler Rebates
5 Tips to Increase Your Pharmacy’s Wholesaler Rebates

5 Tips to Increase Your Pharmacy’s Wholesaler Rebates

Take control of your purchasing to get a better wholesaler rebate for your pharmacy.  read more

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