Inside: To hire the most effective, diverse pharmacy staff, confront biases you may not even realize you have. read more
Standardized policies create a consistent and productive workplace. Here are some tips to get you started. read more
Too often feedback causes more setbacks than improvements. These dos and don’ts of feedback will help make your pharmacy more productive. read more
Inside: Medication errors can prove deadly for your patients—here’s how to avoid them. Mistakes will inevitably be made read more
Using robots for dispensing medications quadrupled this independent pharmacy’s business and freed up more time to spend with patients. read more
No business wants to lay off employees, but sometimes it’s the only option. A Harvard professor explains how to downsize the right way. read more
Learn what to include in a detailed employee handbook for increased workplace harmony and productivity. read more
Inside: Turn difficult patients into loyal customers with these practical steps. You can’t please everyone. That might be read more
Inside: In part 2 of our series on managing multiple pharmacies, learn how to ensure every pharmacy and read more
Foster these traits in your employees for a happier and more productive pharmacy. read more
Even with the best of intentions, you could be mismanaging your pharmacy and making your employees less productive. read more
How to use differences of opinion to improve your pharmacy’s work environment. read more
Learn from Uber, Dropbox, and other wildly successful start-ups to keep your pharmacy on the cutting edge. read more
Inside: For more productive and satisfied team members, foster a positive company culture. If you asked each of read more
Your pharmacy isn’t as safe as you think. Learn how to protect your pharmacy from theft. read more
Don’t let IOUs from insurance companies and other providers slip past your notice. Master the third-party reconciliation process for a fatter wallet. read more
Discover how much you could be saving through this one incentive in your wholesaler contract. read more
Find out what traits and services make for a standout group purchasing organization. read more
Are you spending too much to run your pharmacy? Learn how to reduce your expenses and increase profit for your pharmacy. read more
Get more done and leave a positive impression on your patients with an organized pharmacy. read more
The first day of work sets the tone for the rest of the job. Learn how to hit all the right notes for a new employee’s first day. read more
How many times have you explained a medication’s instructions, but left the consultation unsure if the patient understood read more
Every minute gained is dollars gained. Learn what one expert says about making your pharmacy workflow more efficient. read more
They say a business is only as good as its people. If that’s true for any business, it’s read more
Don’t be caught unprepared when disaster strikes. Protect your pharmacy business during an emergency with proper planning. read more
You’ve hired skilled, talented individuals to help you run your business. But to reach their full potential, they need to excel as a team. read more
A recent industry report revealed the most common immunization errors. Here’s how to prevent them in your pharmacy. read more
Non-pharmacy employees are an integral part of your business. Don’t underestimate the importance of hiring the right people for these positions. read more
Letting a patient complaint go unaddressed can hurt your business. Here’s how to respond to the most common gripes. read more
Formal onboarding plans maximize new employee potential and save your business headaches. Here’s how to get new employees started off on the right foot. read more
Sign up to receive the weekly Elements e-newsletter for bonus business tips and advice.
Elements Magazine
The business magazine for independent pharmacy
Elements magazine is published quarterly in March, June, September and December.
Connect & Share
Learn More
© 2018 PBA Health. All rights reserved.
