An independent pharmacy is a busy place, and employees need to keep many plates spinning. But if there read more
How to respectfully fire a staff member to let them keep their dignity. read more
A comprehensive slate of benefits attracts great candidates and keeps your best talent around. read more
How to take advantage of new-found time after you automate your pharmacy. read more
Patients may be reluctant to share embarrassing health issues – here’s what you can do to make them feel comfortable at your pharmacy. read more
How to save time by outsourcing important non-pharmacy work to the pros. read more
This communication problem is derailing your pharmacy operations and productivity. read more
Now that Covid-19 vaccines are rolling out, here’s what you need to know about requiring employee vaccination. read more
Happy employees are productive employees — use these tips to make your pharmacy work environment great. read more
In 2019, the average independent pharmacy dispensed over 58,000 prescriptions. With that high volume, errors are almost inevitable. read more
Criminals are taking advantage of Covid-19 relief efforts to defraud small businesses. Learn how to protect your pharmacy. read more
Why focusing on employee retention can make your pharmacy more profitable and efficient. read more
Providing excellent customer service at your pharmacy is one of the best ways to build relationships with patients read more
This novel management technique will help you communicate with staff to meet your goals. read more
How to improve your pharmacy workflow for a more effective work environment. read more
Don’t take a one-size-fits-all approach to communicating with your pharmacy staff. read more
How to ensure your pharmacy is financially healthy — and how to keep it that way read more
Use techs at the top of their license for a more efficient pharmacy. read more
After inventory, payroll is an independent pharmacy’s biggest expense. Scheduling personnel can be the difference between a lean read more
November 27 marks the final milestone for pharmacies in the long journey toward the comprehensive overhaul of the read more
The pros and cons of phone automation for your independent pharmacy. read more
Inside: How to keep patients safe from coronavirus while administering flu shots. With COVID-19 still rampant, pharmacies are read more
Inside: Underperforming employees can change with support and guidance from management. When faced with an underperforming employee, managers read more
As vice president of operations and general counsel for Family Pharmacy in Aiken, South Carolina, Stuart Johnson has read more
The pharmacy management system is the beating heart of pharmacy technology. It has the ability to touch every read more
If a storm ripped through your town and damaged the roof of your pharmacy, how would you pay read more
With a low-tech will call system, it can take pharmacy employees a minute or two to find the read more
Independent pharmacy owners have always had to strike a balance between patient care and keeping their business running read more
Learn to improve your pharmacy from these wildly successful multi-store business franchises. read more
Take control of your purchasing to get a better wholesaler rebate for your pharmacy. read more
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