Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…
How Your Pharmacy Can Help Diabetic Cancer Patients
The University of California San Diego shows cancer patients receiving pharmacist-led diabetes care had better blood sugar control. The study was published in Diabetes Spectrum on October 30, 2025. Patients…
Negotiated Prices for 10 Drugs Take Effect in 2026
Medicare has a new ability created by the Inflation Reduction Act of 2022. It can now negotiate prices for the most expensive drugs the program covers. In fact, the first…
Avoiding Mistakes in Your Pharmacy
If you’ve ever made a mistake in your pharmacy, you’re not alone. Mistakes can take place at any stage of the dispensing process, and when they do, don’t beat yourself…
The Syringe Shortage: How Your Pharmacy Can Help
As of late 2025, the the U.S. is still experiencing shortages of certain types of syringes and needles. This affects clinics, hospitals, and retail pharmacies and leads to difficulties for…
Swiping Smartly
Payment processing in your pharmacy must be fast, reliable, and secure. Whether your pharmacy is filling 75 prescriptions a day or 750, one thing is guaranteed: your patients will expect…
Vaccination Conversations
It’s vaccine season again, and your patients need to hear about the lifesaving benefits of immunizations so they feel confident getting vaccinated. Your pharmacy is a trusted source to educate…
