How to save time by outsourcing important non-pharmacy work to the pros. read more
Look for a pharmacy drug distributor with these traits. read more
Leverage basic economics to make better business decisions for your pharmacy. read more
Find out what workplace bottlenecks could be affecting your pharmacy’s productivity. read more
Here are a few steps you can take to end 2020 on a good note and set yourself up for a successful 2021. read more
Between the CARES Act and the Paycheck Protection Program Flexibility Act, independent pharmacies are looking at some brand new (and often confusing) issues when it comes to filing taxes. read more
Why debt can be a valuable financial tool for independent pharmacies. read more
Learn how to take advantage of your pharmacy contract terms to maximize your rebate every month. read more
How to change from an industry straggler to a pack leader. read more
Providing excellent customer service at your pharmacy is one of the best ways to build relationships with patients read more
Increase your annual profit with these business ideas for your retail community pharmacy. read more
These customer service metrics help you cultivate loyal patients and bring in new business. read more
Stay on top of these trends to make Christmas profitable despite coronavirus. read more
With KPIs, you can set targets that will help you improve the quality of service to patients, financial outcomes, efficiency in pharmacy operations, and more. read more
You can help patients stay adherent, improve their health outcomes, and make your pharmacy more profitable, all by changing the way you package medications at your pharmacy. read more
The mistakes that brought down business giants — and how you can avoid them. read more
If you’re looking to increase your pharmacy’s profits, you have two main ways to do so: Sell more read more
How to ensure your pharmacy is financially healthy — and how to keep it that way read more
Concrete steps independent community pharmacies can take to lower DIR fees and increase profits. read more
Ask the right questions to find the perfect person for the job. read more
In the days of thin profit margins and low reimbursements, having extra cash on hand is a good read more
Plexiglass shields, masked employees, and social distance markers are now common sites in independent pharmacies across the United read more
Not so long ago, patients who wanted to get the flu shot had to trek to their primary read more
Inside: Reasons you should — and shouldn’t — finance your pharmacy debt. If your pharmacy is running smoothly read more
Reprint from 2015 June Issue. What does the phrase, “I’m sorry,” mean to you? Is it a statement read more
An economic recession doesn’t have to spell doom for your independent pharmacy. read more
Inside: How to keep patients safe from coronavirus while administering flu shots. With COVID-19 still rampant, pharmacies are read more
Inside: Why it’s important to know your margins on individual products, categories, and services You probably are aware read more
Inside: Underperforming employees can change with support and guidance from management. When faced with an underperforming employee, managers read more
As vice president of operations and general counsel for Family Pharmacy in Aiken, South Carolina, Stuart Johnson has read more
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