When a mistake occurs, saying “sorry” is a neccessary, but sometimes difficult task. To get the most out of an apology, you have to make sure you’re doing it well.…
Business
5 Revenue-Generating Ideas for Your Pharmacy
Without revenue, you can’t grow your pharmacy, and you can’t keep helping your patients. It’s important to think of ways you can bring in revenue, so you can keep your…
What is Business Intelligence? (5 Questions and Answers for Pharmacists)
What do you think of when you hear the phrase, “business intelligence?” Do you imagine a high-tech computer system analyzing endless data? Business intelligence tools might seem too high-tech for…
Return-to-Stock: The Business Problem of Abandoned Prescriptions
When you have a bunch of prescriptions hanging in the bin for more than 10 to 14 days, several business issues can emerge. “Return-to-stock prescriptions are a part of retail…
5 Things Pharmacists Need to Know About Saying “Sorry”
What does the phrase, “I’m sorry,” mean to you? Is it a statement of empathy, or an admission of guilt? That gray area can get pharmacists into trouble. Saying sorry…
10 Tips to Create a Successful Flu Program
Is your flu shot program set up for success? A flu program can be a valuable service that keeps patients healthy while boosting your pharmacy’s bottom line. But in order…
Expiration Date: Tips for Getting Credit for Your Expired Products
When expired products go unreturned, you leave money on the shelf. In an independent community pharmacy where every dollar counts, those expired drugs can add up fast. That’s where a…
A Shot at Flu Success: The Business Case for Providing Flu Vaccines
For El Dorado TrueCare Pharmacy in El Dorado, Kan., planning, prepping, organizing and marketing its flu program is an almost never-ending project—but well worth it. “Our flu shot season runs…
7 Business Mistakes Your Pharmacy Might Be Making
If you haven’t closely examined your pharmacy business lately, chances are you might be making a few business mistakes. It’s easy to focus on the day-to-day and forget to take…
3 Steps to a Successful Pharmacy Sales Strategy
Whether or not you think of yourself as a salesperson, sales are an important part of running a pharmacy business. You have to sell your pharmacy’s services, products, and even…
10 Ways to Get Ahead of the Competition
Part of running a successful pharmacy includes paying attention to what your competition is doing. You have to make sure you’re not just keeping up with your competitors, but that…
5 Tips to Make An Apology Count
When a mistake occurs, saying “sorry” is a neccessary, but sometimes difficult task. To get the most out of an apology, you have to make sure you’re doing it well.…
5 Revenue-Generating Ideas for Your Pharmacy
Without revenue, you can’t grow your pharmacy, and you can’t keep helping your patients. It’s important to think of ways you can bring in revenue, so you can keep your…
What is Business Intelligence? (5 Questions and Answers for Pharmacists)
What do you think of when you hear the phrase, “business intelligence?” Do you imagine a high-tech computer system analyzing endless data? Business intelligence tools might seem too high-tech for…
Return-to-Stock: The Business Problem of Abandoned Prescriptions
When you have a bunch of prescriptions hanging in the bin for more than 10 to 14 days, several business issues can emerge. “Return-to-stock prescriptions are a part of retail…
5 Things Pharmacists Need to Know About Saying “Sorry”
What does the phrase, “I’m sorry,” mean to you? Is it a statement of empathy, or an admission of guilt? That gray area can get pharmacists into trouble. Saying sorry…
10 Tips to Create a Successful Flu Program
Is your flu shot program set up for success? A flu program can be a valuable service that keeps patients healthy while boosting your pharmacy’s bottom line. But in order…
Expiration Date: Tips for Getting Credit for Your Expired Products
When expired products go unreturned, you leave money on the shelf. In an independent community pharmacy where every dollar counts, those expired drugs can add up fast. That’s where a…
A Shot at Flu Success: The Business Case for Providing Flu Vaccines
For El Dorado TrueCare Pharmacy in El Dorado, Kan., planning, prepping, organizing and marketing its flu program is an almost never-ending project—but well worth it. “Our flu shot season runs…
7 Business Mistakes Your Pharmacy Might Be Making
If you haven’t closely examined your pharmacy business lately, chances are you might be making a few business mistakes. It’s easy to focus on the day-to-day and forget to take…
3 Steps to a Successful Pharmacy Sales Strategy
Whether or not you think of yourself as a salesperson, sales are an important part of running a pharmacy business. You have to sell your pharmacy’s services, products, and even…
10 Ways to Get Ahead of the Competition
Part of running a successful pharmacy includes paying attention to what your competition is doing. You have to make sure you’re not just keeping up with your competitors, but that…