Business

Building a professional network can lead to increased opportunities for you—and for your independent community pharmacy. Although the concept is simple, it’s often difficult to find time to build and…

With national chain pharmacies offering more clinical services such as medication therapy management, immunizations and specialized disease care, it’s harder than ever to set your independent community pharmacy apart. Fortunately,…

Innovation is a buzzword in health care right now, and you might be feeling pressure to innovate at your independent community pharmacy. But it can be hard to know where…

You shouldn’t ignore your pharmacy’s financial statements, even if you aren’t the one preparing them. The balance sheet reveals the overall health of your pharmacy business, even more so than…

When the going gets tough in your pharmacy, being resilient can help you overcome difficult situations. Resiliency is the ability to successfully overcome challenges, deal with setbacks and cope with…

When you need to negotiate a deal in your pharmacy, whether it’s an employee’s salary, prices from your supplier, or a service contract, it’s important to be prepared. Knowing how…

When a mistake occurs, saying “sorry” is a neccessary, but sometimes difficult task. To get the most out of an apology, you have to make sure you’re doing it well.…

Without revenue, you can’t grow your pharmacy, and you can’t keep helping your patients. It’s important to think of ways you can bring in revenue, so you can keep your…

What do you think of when you hear the phrase, “business intelligence?” Do you imagine a high-tech computer system analyzing endless data? Business intelligence tools might seem too high-tech for…

What does the phrase, “I’m sorry,” mean to you? Is it a statement of empathy, or an admission of guilt? That gray area can get pharmacists into trouble. Saying sorry…