Your patients enjoy feeling a part of your community pharmacy. The camaraderie when they walk in to pick up a prescription refill or a tube of toothpaste not only makes…
Business
The Art of Apologizing
Mistakes can happen in your pharmacy. When they do, an apology goes a long way in easing the situation. After causing a patient an inconvenience or when a serious mistake…
Protect Your Pharmacy
Anything can happen in your community pharmacy. A tornado can blow through and cause a lot of damage. A delivery driver might get in a fender bender. A customer might…
Advance Your Career with Certifications (Part 2)
If you’ve been thinking about advancing your pharmacy career and getting certified, now is the time. Take advantage of the opportunity. Pharmacist certifications will provide you with the opportunity to…
Advance Your Career with Certifications (Part 1)
Have you been on the fence about doing bigger and better things in your pharmacy career? If so, don’t toss the idea under the rug. Advancing your career can help…
How to Coach Your Pharmacy Team
As a community pharmacist, your key responsibility is your employees. You’re their teacher who helps them reach their full potential through training and your feedback. If you feel like you’ve…
Surcharging: Is it the Best Option?
If you’ve ever thought about adding surcharges to your patients’ credit card transactions in order to recoup some of the fees you’re paying each month, you’re not alone. In fact,…
Pharm Fatigue: Signs, Symptoms and Solutions, Part 2
You know that it’s not a matter of if you or your staff members experience burnout, but a matter of when. So, what should you do once you suspect that…
Create a Profitable Mother’s Day
Mom wants you to be happy and you want to be profitable. Accomplish both this Mother’s Day on Sunday, May 12. With more than 84% of Americans celebrating this holiday…
Discover Profitable Nuggets by Digging in Your Own Data
You already have all the answers you need to your business questions. They’re just buried in the data of your pharmacy’s operations, waiting to be unearthed. When you start digging…
How to Promote Your Health & Wellness Services
Your customers have trust in your pharmacy. When they walk through your doors, they know they’re in the right place to get the help they need. And while they’re looking…
Your In-Store Event
Your patients enjoy feeling a part of your community pharmacy. The camaraderie when they walk in to pick up a prescription refill or a tube of toothpaste not only makes…
The Art of Apologizing
Mistakes can happen in your pharmacy. When they do, an apology goes a long way in easing the situation. After causing a patient an inconvenience or when a serious mistake…
Protect Your Pharmacy
Anything can happen in your community pharmacy. A tornado can blow through and cause a lot of damage. A delivery driver might get in a fender bender. A customer might…
Advance Your Career with Certifications (Part 2)
If you’ve been thinking about advancing your pharmacy career and getting certified, now is the time. Take advantage of the opportunity. Pharmacist certifications will provide you with the opportunity to…
Advance Your Career with Certifications (Part 1)
Have you been on the fence about doing bigger and better things in your pharmacy career? If so, don’t toss the idea under the rug. Advancing your career can help…
How to Coach Your Pharmacy Team
As a community pharmacist, your key responsibility is your employees. You’re their teacher who helps them reach their full potential through training and your feedback. If you feel like you’ve…
Surcharging: Is it the Best Option?
If you’ve ever thought about adding surcharges to your patients’ credit card transactions in order to recoup some of the fees you’re paying each month, you’re not alone. In fact,…
Pharm Fatigue: Signs, Symptoms and Solutions, Part 2
You know that it’s not a matter of if you or your staff members experience burnout, but a matter of when. So, what should you do once you suspect that…
Create a Profitable Mother’s Day
Mom wants you to be happy and you want to be profitable. Accomplish both this Mother’s Day on Sunday, May 12. With more than 84% of Americans celebrating this holiday…
Discover Profitable Nuggets by Digging in Your Own Data
You already have all the answers you need to your business questions. They’re just buried in the data of your pharmacy’s operations, waiting to be unearthed. When you start digging…
How to Promote Your Health & Wellness Services
Your customers have trust in your pharmacy. When they walk through your doors, they know they’re in the right place to get the help they need. And while they’re looking…