Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…
Operations
How Your Pharmacy Can Help Diabetic Cancer Patients
The University of California San Diego shows cancer patients receiving pharmacist-led diabetes care had better blood sugar control. The study was published in Diabetes Spectrum on October 30, 2025. Patients…
Avoiding Mistakes in Your Pharmacy
If you’ve ever made a mistake in your pharmacy, you’re not alone. Mistakes can take place at any stage of the dispensing process, and when they do, don’t beat yourself…
The Syringe Shortage: How Your Pharmacy Can Help
As of late 2025, the the U.S. is still experiencing shortages of certain types of syringes and needles. This affects clinics, hospitals, and retail pharmacies and leads to difficulties for…
Swiping Smartly
Payment processing in your pharmacy must be fast, reliable, and secure. Whether your pharmacy is filling 75 prescriptions a day or 750, one thing is guaranteed: your patients will expect…
Vaccination Conversations
It’s vaccine season again, and your patients need to hear about the lifesaving benefits of immunizations so they feel confident getting vaccinated. Your pharmacy is a trusted source to educate…
Data Privacy
Protecting patient information isn’t just a legal requirement— it’s a cornerstone of trust between your pharmacy and the community you serve. In today’s world, data breaches are in the headlines…
Continuous Glucose Monitoring (CGM)
In the past decade, continuous glucose monitoring (CGM) has become an important tool to gain insight into the glycemic patterns and trends of patients. The benefits of CGM have been…
Your Pharmacy Lighting
When you own an independent pharmacy, it’s important to create a comfortable environment for both your employees and patients. Lighting design plays a crucial role in shaping your patients’ experience,…
Growing Your Pharmacy in ’25
As an independent pharmacist, you know the industry isn’t for the faint of heart with costs skyrocketing, tighter margins, growing workloads, drug shortages, staffing issues, and the changing expectations from…
Medication Abandonment
When patients fail to pick up their prescriptions from your pharmacy, it can have a huge impact on your store. Prescriptions that are abandoned are a loss of revenue, resulting…
Calming Upset Patients
Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…
How Your Pharmacy Can Help Diabetic Cancer Patients
The University of California San Diego shows cancer patients receiving pharmacist-led diabetes care had better blood sugar control. The study was published in Diabetes Spectrum on October 30, 2025. Patients…
Avoiding Mistakes in Your Pharmacy
If you’ve ever made a mistake in your pharmacy, you’re not alone. Mistakes can take place at any stage of the dispensing process, and when they do, don’t beat yourself…
The Syringe Shortage: How Your Pharmacy Can Help
As of late 2025, the the U.S. is still experiencing shortages of certain types of syringes and needles. This affects clinics, hospitals, and retail pharmacies and leads to difficulties for…
Swiping Smartly
Payment processing in your pharmacy must be fast, reliable, and secure. Whether your pharmacy is filling 75 prescriptions a day or 750, one thing is guaranteed: your patients will expect…
Vaccination Conversations
It’s vaccine season again, and your patients need to hear about the lifesaving benefits of immunizations so they feel confident getting vaccinated. Your pharmacy is a trusted source to educate…
Data Privacy
Protecting patient information isn’t just a legal requirement— it’s a cornerstone of trust between your pharmacy and the community you serve. In today’s world, data breaches are in the headlines…
Continuous Glucose Monitoring (CGM)
In the past decade, continuous glucose monitoring (CGM) has become an important tool to gain insight into the glycemic patterns and trends of patients. The benefits of CGM have been…
Your Pharmacy Lighting
When you own an independent pharmacy, it’s important to create a comfortable environment for both your employees and patients. Lighting design plays a crucial role in shaping your patients’ experience,…
Growing Your Pharmacy in ’25
As an independent pharmacist, you know the industry isn’t for the faint of heart with costs skyrocketing, tighter margins, growing workloads, drug shortages, staffing issues, and the changing expectations from…
Medication Abandonment
When patients fail to pick up their prescriptions from your pharmacy, it can have a huge impact on your store. Prescriptions that are abandoned are a loss of revenue, resulting…