Operations

Where Your Cash Goes

Your pharmacy relies heavily on the intake of cash to survive. So, when you have a week where payroll, drug costs, and reimbursements don’t quite align, it leaves you wondering…

From Retail to Clinical

As independent pharmacies like yours continue to reinvent themselves as neighborhood health destinations, the surface beneath your customers’ feet will be doing more than just holding up shelves. This year,…

From Scripts to Support

Your independent pharmacy thrives on personal relationships with both your patients and your team. Unlike the large chains, your staff is small. Therefore, every pharmacist, technician, and clerk has a…

Calming Upset Patients

Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…

Avoiding Mistakes in Your Pharmacy

If you’ve ever made a mistake in your pharmacy, you’re not alone. Mistakes can take place at any stage of the dispensing process, and when they do, don’t beat yourself…

Swiping Smartly

Payment processing in your pharmacy must be fast, reliable, and secure. Whether your pharmacy is filling 75 prescriptions a day or 750, one thing is guaranteed: your patients will expect…

Vaccination Conversations

It’s vaccine season again, and your patients need to hear about the lifesaving benefits of immunizations so they feel confident getting vaccinated. Your pharmacy is a trusted source to educate…

Data Privacy

Protecting patient information isn’t just a legal requirement— it’s a cornerstone of trust between your pharmacy and the community you serve. In today’s world, data breaches are in the headlines…

Continuous Glucose Monitoring (CGM)

In the past decade, continuous glucose monitoring (CGM) has become an important tool to gain insight into the glycemic patterns and trends of patients. The benefits of CGM have been…

Where Your Cash Goes

Your pharmacy relies heavily on the intake of cash to survive. So, when you have a week where payroll, drug costs, and reimbursements don’t quite align, it leaves you wondering…

From Retail to Clinical

As independent pharmacies like yours continue to reinvent themselves as neighborhood health destinations, the surface beneath your customers’ feet will be doing more than just holding up shelves. This year,…

From Scripts to Support

Your independent pharmacy thrives on personal relationships with both your patients and your team. Unlike the large chains, your staff is small. Therefore, every pharmacist, technician, and clerk has a…

Calming Upset Patients

Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…

Avoiding Mistakes in Your Pharmacy

If you’ve ever made a mistake in your pharmacy, you’re not alone. Mistakes can take place at any stage of the dispensing process, and when they do, don’t beat yourself…

Swiping Smartly

Payment processing in your pharmacy must be fast, reliable, and secure. Whether your pharmacy is filling 75 prescriptions a day or 750, one thing is guaranteed: your patients will expect…

Vaccination Conversations

It’s vaccine season again, and your patients need to hear about the lifesaving benefits of immunizations so they feel confident getting vaccinated. Your pharmacy is a trusted source to educate…

Data Privacy

Protecting patient information isn’t just a legal requirement— it’s a cornerstone of trust between your pharmacy and the community you serve. In today’s world, data breaches are in the headlines…

Continuous Glucose Monitoring (CGM)

In the past decade, continuous glucose monitoring (CGM) has become an important tool to gain insight into the glycemic patterns and trends of patients. The benefits of CGM have been…
Menu