How well can an independent community pharmacy run without effective leadership? Patrick Devereux, Pharm.D., a pharmacist (and soon- to-be owner) at FMS Pharmacy in Bessemer, Ala., believes that the growth…
Operations
Mail Order Mishaps: The Dangers of Narcotics, Mail Order and the 90-Day Supply
Pharmacists know better than anyone that the wrong combinations can lead to negative results. And this doesn’t just apply to the wrong mixture of drugs. Negative consequences can happen when…
Transforming Technicians: Insights Into the Expanding Roles of Pharmacy Technicians
Pharmacists aren’t the only ones with expanding job duties in the pharmacy. “The roles of the pharmacy technician are evolving and expanding concurrently with those of the pharmacist,” said Miriam…
7 Service Professionals Your Pharmacy Should Have On Speed Dial
Has there ever been a problem at your pharmacy that you didn’t know how—or didn’t have the time—to fix? As an independent community pharmacy owner, you have enough on your…
The Money in Med Sync: 3 Ways Medication Synchronization Is Profitable for Your Pharmacy
Patients’ health is top-of-mind for you and your pharmacy staff. So, if you can improve patient outcomes while also improving your bottom line, what could be better? A medication synchronization…
Is Your Pharmacy Prepared? 4 Questions to Ask During National Preparedness Month
Are you ready for National Preparedness Month? This is just the first of several questions you should ask yourself this September. Recognized by the Department of Homeland Security (DHS) throughout…
6 Ways to Encourage Your Pharmacy Staff’s Professional Development
Your employees went into pharmacy because they desire meaningful work. And in order for their work to continue to be meaningful, they have to grow. Unfortunately, it’s difficult to grow…
How to Be Persuasive: A Guide for the Independent Pharmacist
For most people, the art of persuasion isn’t something that comes naturally. But in an independent community pharmacy, pharmacy owners, managers, pharmacists and techs are often in situations where the…
How to Recover from a Customer Service Fail in Your Pharmacy
How do you deal with unhappy patients who had a bad experience at your pharmacy? If you don’t have a plan in place, you’re likely not doing everything you can…
5 Tips for Managing Recent Pharmacy Grads
Fresh off of graduation the world is your oyster. You’re taking on internships, volunteering or finally landing that first “big” job post graduation. At one point in time you were…
Firing in the Pharmacy: 5 Tips to Soften the Blow
Employees probably seem like family at your independent community pharmacy. Your tight-knit team may consist of long-term employees, recent pharmacy graduates or even members of your own family. And, working…
Leading Pharmacy: Bringing Your Pharmacy Vision to Life Through Effective Leadership
How well can an independent community pharmacy run without effective leadership? Patrick Devereux, Pharm.D., a pharmacist (and soon- to-be owner) at FMS Pharmacy in Bessemer, Ala., believes that the growth…
Mail Order Mishaps: The Dangers of Narcotics, Mail Order and the 90-Day Supply
Pharmacists know better than anyone that the wrong combinations can lead to negative results. And this doesn’t just apply to the wrong mixture of drugs. Negative consequences can happen when…
Transforming Technicians: Insights Into the Expanding Roles of Pharmacy Technicians
Pharmacists aren’t the only ones with expanding job duties in the pharmacy. “The roles of the pharmacy technician are evolving and expanding concurrently with those of the pharmacist,” said Miriam…
7 Service Professionals Your Pharmacy Should Have On Speed Dial
Has there ever been a problem at your pharmacy that you didn’t know how—or didn’t have the time—to fix? As an independent community pharmacy owner, you have enough on your…
The Money in Med Sync: 3 Ways Medication Synchronization Is Profitable for Your Pharmacy
Patients’ health is top-of-mind for you and your pharmacy staff. So, if you can improve patient outcomes while also improving your bottom line, what could be better? A medication synchronization…
Is Your Pharmacy Prepared? 4 Questions to Ask During National Preparedness Month
Are you ready for National Preparedness Month? This is just the first of several questions you should ask yourself this September. Recognized by the Department of Homeland Security (DHS) throughout…
6 Ways to Encourage Your Pharmacy Staff’s Professional Development
Your employees went into pharmacy because they desire meaningful work. And in order for their work to continue to be meaningful, they have to grow. Unfortunately, it’s difficult to grow…
How to Be Persuasive: A Guide for the Independent Pharmacist
For most people, the art of persuasion isn’t something that comes naturally. But in an independent community pharmacy, pharmacy owners, managers, pharmacists and techs are often in situations where the…
How to Recover from a Customer Service Fail in Your Pharmacy
How do you deal with unhappy patients who had a bad experience at your pharmacy? If you don’t have a plan in place, you’re likely not doing everything you can…
5 Tips for Managing Recent Pharmacy Grads
Fresh off of graduation the world is your oyster. You’re taking on internships, volunteering or finally landing that first “big” job post graduation. At one point in time you were…
Firing in the Pharmacy: 5 Tips to Soften the Blow
Employees probably seem like family at your independent community pharmacy. Your tight-knit team may consist of long-term employees, recent pharmacy graduates or even members of your own family. And, working…