Operations

Your most valuable resource is simple, yet limited—time. Are you using it as well as you could be? As an independent community pharmacist, you have many demands on your time,…

Do you have a compliance system in place in your pharmacy? If not, you’re potentially at risk for huge audit fines or even, in extreme situations, civil and criminal fines.…

When patients aren’t adherent to their medications, it threatens their health and adds costs to the health care system. It’s not surprising that non-adherence is a big issue today, considering…

We’re halfway through this year’s open enrollment period for Medicare Part D plans, and many seniors still need your help! According to an analysis by Express Scripts, 84 percent of…

Eighty percent of breaches in confidential customer data can be traced back to compromised passwords, according to a 2012 report from Verizon. As identity theft grows more prevalent, businesses like…

All business owners want their businesses to be more productive. As the owner of an independent community pharmacy, being more productive can help you make a profit, grow your business,…

Each year, approximately 17 million Americans become victims of identity theft, and those numbers only continue to grow, according to the Bureau of Justice Statistics. The theft of information from…

Every day, large chain pharmacies are trying to entice your customers to switch. One way to diversify and grow your pharmacy is to offer a personalized home or worksite delivery…

Hurried patients, short tempers and the expectation of convenience can drain pharmacy staff, and can lead to less-than-optimal interactions with patients. Here are three keys to perfecting your customers’ drive-thru…