In a retail setting, presentation is known as merchandising. Merchandising helps you promote products, capture the attention of patients already in your store and draw in customers from outside your…
Retail
5 Front-End Categories That Sell
If you’re constantly stocking the same selection of front-end products, you might be missing out on opportunities to grow your sales. The popularity of front-end categories is always changing. Once…
5 Tips for Selecting a Loyalty Rewards Program
Your pharmacy’s loyalty rewards program has more competition now than ever. According to the 2015 COLLOQUY Loyalty Census, memberships to loyalty rewards programs in the U.S. increased 26 percent since…
Millennial Shoppers: What They Mean for Your Pharmacy
When it comes to your pharmacy’s front end, 2015 is the year of the millennial, and you’re going to want these young customers shopping in your pharmacy. Conventional wisdom has…
5 Ways to Upsell in Your Pharmacy
Upselling has a bad reputation. We tend to think of it as a sleazy practice, one that’s only good for unnecessarily milking money out of customers. But upselling can be…
4 Ways to Wow Your Patients
In an independent community pharmacy, trusting, loyal patients are essential to the success of your business. And in order to get those loyal patients, you need to give them a…
5 Ways to Spring Clean Your Front End
Spring is a great time to take a fresh look at your pharmacy’s front end. This is a season known for rejuvenation and cleansing, and you can bring these ideas…
How to Recommend Front-End Products Like a Pro
How many front-end product recommendations are you making each day? Eight? Five? None? A survey of independent pharmacies, Independent Pharmacy Shoppers: Who, What, and Why?, found that independent community pharmacies…
What’s DIY Health Care? (And Why Pharmacies Should Know)
A new health care trend has patients doing more themselves. Do-it-yourself, or DIY, health care is a growing trend, and your pharmacy has an important role to play. A combination…
How to Improve the Waiting Experience
The time your patients spend waiting on their prescriptions in your pharmacy may be short, but you can use that time to engage with them—even without stepping out from behind…
10 Trends to Know About Dietary Supplements
Arming yourself with knowledge about which dietary supplements are the most popular for various types of patients can help you tailor recommendations to each patient, and give your pharmacy’s front-end…
5 Proven Merchandising Strategies for Your Front End
In a retail setting, presentation is known as merchandising. Merchandising helps you promote products, capture the attention of patients already in your store and draw in customers from outside your…
5 Front-End Categories That Sell
If you’re constantly stocking the same selection of front-end products, you might be missing out on opportunities to grow your sales. The popularity of front-end categories is always changing. Once…
5 Tips for Selecting a Loyalty Rewards Program
Your pharmacy’s loyalty rewards program has more competition now than ever. According to the 2015 COLLOQUY Loyalty Census, memberships to loyalty rewards programs in the U.S. increased 26 percent since…
Millennial Shoppers: What They Mean for Your Pharmacy
When it comes to your pharmacy’s front end, 2015 is the year of the millennial, and you’re going to want these young customers shopping in your pharmacy. Conventional wisdom has…
5 Ways to Upsell in Your Pharmacy
Upselling has a bad reputation. We tend to think of it as a sleazy practice, one that’s only good for unnecessarily milking money out of customers. But upselling can be…
4 Ways to Wow Your Patients
In an independent community pharmacy, trusting, loyal patients are essential to the success of your business. And in order to get those loyal patients, you need to give them a…
5 Ways to Spring Clean Your Front End
Spring is a great time to take a fresh look at your pharmacy’s front end. This is a season known for rejuvenation and cleansing, and you can bring these ideas…
How to Recommend Front-End Products Like a Pro
How many front-end product recommendations are you making each day? Eight? Five? None? A survey of independent pharmacies, Independent Pharmacy Shoppers: Who, What, and Why?, found that independent community pharmacies…
What’s DIY Health Care? (And Why Pharmacies Should Know)
A new health care trend has patients doing more themselves. Do-it-yourself, or DIY, health care is a growing trend, and your pharmacy has an important role to play. A combination…
How to Improve the Waiting Experience
The time your patients spend waiting on their prescriptions in your pharmacy may be short, but you can use that time to engage with them—even without stepping out from behind…
10 Trends to Know About Dietary Supplements
Arming yourself with knowledge about which dietary supplements are the most popular for various types of patients can help you tailor recommendations to each patient, and give your pharmacy’s front-end…