Dealing with a patient who’s angry or frustrated is a part of delivering customer service. While it’s not comfortable, it’s a valuable skill to have in your independent pharmacy. The…
Boost Productivity in Your Pharmacy
Working in a pharmacy can be tough. As a pharmacist, you have a lot of jobs. Whether it’s helping at the checkout line or handling the fill queue, you’re required…
How to Coach Your Pharmacy Team
As a community pharmacist, your key responsibility is your employees. You’re their teacher who helps them reach their full potential through training and your feedback. If you feel like you’ve…
Big Pharma Companies and the Threat of Expired Patents
You can’t rely on a drug for its success. While a lot of drugs are profitable, no matter how much money they’re bringing in, they’ll eventually fall to generics or…
Walgreens to Close Thousands of Stores
Many shoppers out there may soon need to find a new pharmacy. Walgreens will be closing up to 25% of its 8,600 stores within the United States by 2027. According…
Vaccine Overview 2024-25
During the pandemic, you stepped up and provided access to COVID testing in your community; and in other communities, the ability to partner with providers for test and treat. That’s…
Budgeting AI in Your Pharmacy
Artificial intelligence (AI) will soon be a bigger part of the pharmacy scene. In fact, independent pharmacists like you can strategically invest in AI technologies to improve patient care. The…
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