How do you recognize employees’ hard work and boost morale at your pharmacy? When employees don’t feel appreciated, they’re more likely to be dissatisfied and leave their jobs. But when…
Operations
How to Slash Pharmacy Overhead Costs Right Now
It takes money to make money. (Cue eye roll.) You’ve heard that before. Like most clichés, it’s annoying but true. Especially for small businesses, like your independent community pharmacy. Ideally,…
6 Tips for Pharmacists to Memorize New Drugs Quickly
Remember pharmacy school? When you could spend an entire leisurely afternoon studying for finals? You could loll around campus under the bright sun and shady groves memorizing medications at your…
5 Kiosks to Put in Your Pharmacy Right Now
Imagine that you could pay an ultra-efficient, mistake-free employee with a one-time upfront payment. With guaranteed productivity and huge returns. And more satisfied patients. Well, you can. It’s called an…
Do You Know What Patients Think of Your Pharmacy?
Picture this scenario. A patient visits your pharmacy because of its convenient location. When she pulls into your parking lot, she eyes the signage you haven’t changed since 1992. As…
How to Make Your Pharmacy Pet-Friendly
People treat their pets like family. Americans spent $66 billion on their pets in 2016, according to the American Pet Products Association (APPA). Your pharmacy meets the needs of your…
Is Your Pharmacy Guilty of Annoying Your Patients?
Picture yourself entering a grocery store. Now think about what happens during your shopping experience that irritates you the most. Is it a long line at the checkout counter? Is…
The Right—and Wrong—Ways to Motivate Your Pharmacy Team
How do you motivate your independent community pharmacy’s employees? If you couldn’t find an answer to that question, it may be time to reevaluate the way you support and inspire…
This Is the Best Method for Pharmacies to Prevent Non-Adherence
Picture this scenario. You refill a script for a patient only to watch it sit in the waiting bin for days. It’s not an uncommon event in any pharmacy. Patients…
How to Expand Your Pharmacy Into Clinical Services
It’s no secret that independent community pharmacies today are looking for new opportunities to generate revenue for their businesses. Declining reimbursement rates, increasing competition and pressure to meet quality measures…
Handling Patient Complaints at Your Independent Pharmacy in 4 Steps
A patient sends your pharmacy an email complaining that she waited for over half an hour for her prescription and that the pharmacist was neither friendly nor helpful. How do…
Boost Morale with a Pharmacy Employee of the Month Program. This is How to Get Started.
How do you recognize employees’ hard work and boost morale at your pharmacy? When employees don’t feel appreciated, they’re more likely to be dissatisfied and leave their jobs. But when…
How to Slash Pharmacy Overhead Costs Right Now
It takes money to make money. (Cue eye roll.) You’ve heard that before. Like most clichés, it’s annoying but true. Especially for small businesses, like your independent community pharmacy. Ideally,…
6 Tips for Pharmacists to Memorize New Drugs Quickly
Remember pharmacy school? When you could spend an entire leisurely afternoon studying for finals? You could loll around campus under the bright sun and shady groves memorizing medications at your…
5 Kiosks to Put in Your Pharmacy Right Now
Imagine that you could pay an ultra-efficient, mistake-free employee with a one-time upfront payment. With guaranteed productivity and huge returns. And more satisfied patients. Well, you can. It’s called an…
Do You Know What Patients Think of Your Pharmacy?
Picture this scenario. A patient visits your pharmacy because of its convenient location. When she pulls into your parking lot, she eyes the signage you haven’t changed since 1992. As…
How to Make Your Pharmacy Pet-Friendly
People treat their pets like family. Americans spent $66 billion on their pets in 2016, according to the American Pet Products Association (APPA). Your pharmacy meets the needs of your…
Is Your Pharmacy Guilty of Annoying Your Patients?
Picture yourself entering a grocery store. Now think about what happens during your shopping experience that irritates you the most. Is it a long line at the checkout counter? Is…
The Right—and Wrong—Ways to Motivate Your Pharmacy Team
How do you motivate your independent community pharmacy’s employees? If you couldn’t find an answer to that question, it may be time to reevaluate the way you support and inspire…
This Is the Best Method for Pharmacies to Prevent Non-Adherence
Picture this scenario. You refill a script for a patient only to watch it sit in the waiting bin for days. It’s not an uncommon event in any pharmacy. Patients…
How to Expand Your Pharmacy Into Clinical Services
It’s no secret that independent community pharmacies today are looking for new opportunities to generate revenue for their businesses. Declining reimbursement rates, increasing competition and pressure to meet quality measures…
Handling Patient Complaints at Your Independent Pharmacy in 4 Steps
A patient sends your pharmacy an email complaining that she waited for over half an hour for her prescription and that the pharmacist was neither friendly nor helpful. How do…